Balu Panicker
Oradell,NJ
Summary
With a proven track record at KPMG US LLP, I excel in deploying and managing cloud solutions across Azure, AWS, and GCP, demonstrating both technical prowess and leadership. My expertise in automating processes and optimizing cloud resources for scalability and cost-effectiveness has significantly enhanced operational efficiency. Renowned for my ability to lead teams and innovate, I bring a blend of strategic vision and hands-on technical skills to deliver tailored cloud solutions.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Associate Director
KPMG US LLP
10.2020 - Current
- Overseeing them management of 3 distinct cloud service platforms for the various Line of Business
- Designed and implemented cloud-based solutions for clients, leveraging AWS, Azure, and GCP
- Managed cloud infrastructure, including virtual machines, storage, networking, and security
- Implemented disaster recovery strategies to ensure business continuity
- Optimizing cloud resources to ensure cost-effectiveness and scalability
- Automating processes and workflows to improve efficiency and reliability
- Implementing and maintaining security measures to protect cloud-based systems and data
- Worked closely with clients to understand their requirements and provide tailored cloud solutions
- Conducted regular performance and security audits to identify areas for improvement
- Provided technical guidance and support to junior team members
Associate Director, Cloud Operations
KPMG LLP
01.2017 - Current
- Responsible to work closely with cloud solution architects, engineers, security infrastructure and service management teams to plan, define and establish cloud services operational model for enterprise cloud
- Ensuring the business solutions deployed in the public clouds (Azure, AWS & GCP) for different Line of Business are up and running
- Plan and define the execution of establishing multi cloud service support processes and practices
- Responsible for defining and implementing cloud systems support process and procedures in a multi-cloud environment
- Work with business teams to map application requirements into cloud or hybrid solutions
- Install, configure and maintain Hybrid cloud resources and develop recovery strategies for all workloads deployed in the cloud
- Manage the deployment, monitoring, maintenance, development, upgrade and support of all Azure, AWS and GCP services
- Deploy and configure production systems, with a particular focus on ease of configuration, reduction of human error, repeat ability, and security
- Deploy services to different could providers using Azure RM, AWS Cloud Formation, Git, Bitbucket, Terraform and Jenkins
- Automated continuous integration & continuous delivery pipeline processes for multiple projects using GitHub, Jenkins
- Deploy and manage Azure Subscriptions, Azure AD, resource groups, Vnet, Scale Sets, NSG, Storage accounts, Extensions, OMS, Key vault, backup and other Azure core services
- Deploy and manage AWS infrastructure and deployment processes, including production, testing and development environments
- Configure Google Cloud Platform products including: App Engine, Compute Engine, Cloud Storage, Big Data, Deployment Manager, Services
- Monitor and evaluate to ensure timely upgrades and additions of IaaS/PaaS and software to meet growth requirement
Consultant – KMPG
UST Global
Montvale, NJ
07.2010 - 06.2012
- Worked as a Consultant for KPMG in Montvale NJ and my responsibilities includes the following:
- To build, configure, deploy, support Windows 2000 2003 & 2008, and maintain HP servers running Microsoft Windows as well as hosted applications from an OS perspective
- Troubleshoot all server related hardware/application issues to restore the services
- Trouble shoot and resolve complex hardware and software integration issues
- Work with the various Applications team to deploy Apps in Production servers during Production turnover/migration
- Work with the Release Management team to deploy security patches to Non Production/Production servers on a monthly basis using SCCM
- Run monthly report in SCCM to generate the compliance level of patch level
- Troubleshoot backup failures
- Configure and Support Virtual Servers
Associate Consultant
UST Global
, WI
05.2006 - 06.2010
- Company Overview: Navistar International Corporation, WI
- Working as a Consultant for Navistar Corporation, one of the biggest manufactures and markets commercial trucks, buses, diesel engines, military vehicles, and chassis for motor homes and step-vans
- I was working at the client’s Data Center activities and my responsibilities include the following:
- Installing, configuring and administering Windows 2000/2003/2008 servers, SQL Servers, SCCM, SCOM on Wintel platform
- Providing support to Virtual Infrastructure consisting of 25 ESX host servers in 2.5, 3i and ESX 4.0 servers with over 450 Virtual machines in production and development cluster
- Identified and virtualized servers on Vmware virtual environments as part of server consolidation
- Installation and configuration of HP C7000 Enclosures and HP Blade servers to boot from SAN
- Installation and configuration of IBM H series blade center and IBM blade servers to boot from SAN
- Developed procedure for deploying servers across the Enterprise
- Provide technical support for end users and server issues on a 24x7 rotational basis
- Remotely building up new servers according to standards set by the client for their Production/Development and Test environment
- Installing and configuring HP Systems Insight Manager (SIM) server for HP hardware monitoring and error reporting across the Enterprise
- Developed and deployed a Backup procedure across the Enterprise for the Virtual servers using Symantec Backup System Recovery Manager
- Developed procedure for a faster system recovery using Symantec Backup Exec as part of DR
- Installed various Enterprise Applications like Demantra, Plan view, Hyperion in the Production servers
- Developing procedures and standards for installing software’s in servers across the Enterprise
- Coordinate with the team during the evaluation of new software/hardware as and when required
- Installation of various Enterprise Databases like IBM DB2 (Enterprise Server edition), Oracle 10g clients and SQL servers
- Attend the Weekly Status Update call and provide RCA for major outages
- Taking servers through the decommissioning process during retirement
- Navistar International Corporation, WI
Systems Operations Lead Specialist
IBM GLOBAL SERVICES INDIA PVT. LTD.
Bangalore
06.2004 - 05.2006
- Company Overview: BANGALORE
- Systems Administration of Windows NT / 2000 / 2003 Servers
- Level 3 support for Windows NT / Windows 2000 / Windows 2003 Servers and administration of Datacenter
- Providing 24x7 Datacenter supports for UK Customers
- UK customers like Pfizer, BP, ICI, SSL International, And S C Johnson wax, Schneider Electric etc
- Ensuring daily and weekly backup
- Ensuring Patch and virus definition up to date
- Coordinating Hardware Replacement with LTS (Local Tech Support)
- Discussing Problems and changes in Daily Conference call
- Troubleshooting IBM netfinity servers related issues remotely
- Escalation of customer issues with different levels of support
- Monitoring and optimizing memory, processor, and disk subsystems using system monitoring tools
- Applying windows services packs and security updates
- Veritas Net Backup administration for the backup and recovery in Windows 2003 server
- Responsible for Shift Report of Team on daily basis
- BANGALORE
Customer Response Officer
Microland Pvt ltd.
Bangalore
04.2003 - 05.2004
- Company Overview: Bangalore
- Responsibility was mainly focused towards Systems and Network Administration
- Administration of Windows NT, Windows 2000 domain
- Configuration of Intranet mail Server and Client
- Implementing & Administrating DHCP & DNS Server
- Backup and recovery of data using Tape drives
- Provide technical support to all users
- Maintaining ISO Standard documentation
- Providing Virus free solution for Intranet and Internet with McAfee Antivirus with Update Architect
- User Creation and Disk space management, Data backup and restoration
- Commanding skills in implementing & supporting of the wireless networks using any of the 802.11b & g standards with any of the Microsoft platforms
- Bangalore
System Administrator
IIHT Ltd
Bangalore
08.2001 - 02.2003
- Company Overview: Bangalore
- Was on Deputation in IIHT (Ahmedabad Center)
- Deep knowledge in designing, establishing and maintaining Networks under Windows 2000 and NT 4.0 servers environment
- Well versed with internetworking devices such as Cisco routers & switches
- Also having sound knowledge in hardware trouble shooting, installation
- To administrate the network of 32 nodes with various Microsoft Products, version Starting from 9x up to Windows XP
- Configuring the interconnection between Microsoft OS with other OS like Linux & UNIX
- Designing and implementation of Network project accepted by IIHT as clients
- Bangalore
Education
Bachelor’s degree - Computer Science
University of Kerala
01.2000
Diploma - Computer Programming
C-DAC(Dept of Electronics)
IndiaSkills
- Azure
- AWS
- GCP
- Jenkins
- GitHub
- Bit Bucket
- Azure RM
- Cloud Formation
Certification
- Azure Solutions Architect
- Azure Security Engineer Associate
- Implementing Microsoft Azure Infrastructure Solutions
Skills
Azure, AWS, GCP, Jenkins, GitHub, Bit Bucket, Azure RM, Cloud Formation
Timeline
Associate Director
KPMG US LLP
10.2020 - Current
Associate Director, Cloud Operations
KPMG LLP
01.2017 - Current
Consultant – KMPG
UST Global
07.2010 - 06.2012
Associate Consultant
UST Global
05.2006 - 06.2010
Systems Operations Lead Specialist
IBM GLOBAL SERVICES INDIA PVT. LTD.
06.2004 - 05.2006
Customer Response Officer
Microland Pvt ltd.
04.2003 - 05.2004
System Administrator
IIHT Ltd
08.2001 - 02.2003
Bachelor’s degree - Computer Science
University of Kerala
Diploma - Computer Programming
C-DAC(Dept of Electronics)
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