Hardworking employee enthusiastic about learning the transportation/customer relations field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Truck Driver
Dart Transit
Eagon, MN
07.2021 - Current
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Determined appropriate loads and practical delivery schedule for each load by balancing needs and availability of both driver and clients.
Truck Driver
Transco Lines Incorporated
N Little Rock , AR
03.2020 - 07.2021
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Owner Operator/Truck Driver
Mercer Transportation
Louisville, KY
06.2018 - 03.2020
Operated with safety and skill to avoid accidents and delays.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Managed day-to-day business operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Assessed financial reports and statements regularly to update processes and operations for greater profitability.
Fostered a strong professional network to connect with quality leads.
Assessed vehicle, identifying any immediate repair work and minor maintenance.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Verified contents of inventory loads against Bills of Lading.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Completed preventive maintenance and mechanical repairs on vehicles.
Truck Driver
Dart Transit
Eagon, MN
08.2014 - 06.2018
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Office Manager
Monticello Auto/Rod's Towing And Recovery
Monticello, AR
01.2013 - 08.2014
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Managed office operations while scheduling appointments for department managers.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing and filing documents.
Education
Bachelor of Science - Business
Capella University
Minneapolis, MN
08.2024
Skills
Call Answering and Routing
Visitor and Customer Relations
Delivery Coordination
Optimizing Routes
Commercial Driving
Loading and Unloading
Work Task Prioritization
Timeline
Truck Driver
Dart Transit
07.2021 - Current
Truck Driver
Transco Lines Incorporated
03.2020 - 07.2021
Owner Operator/Truck Driver
Mercer Transportation
06.2018 - 03.2020
Truck Driver
Dart Transit
08.2014 - 06.2018
Office Manager
Monticello Auto/Rod's Towing And Recovery
01.2013 - 08.2014
Bachelor of Science - Business
Capella University
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