Bambi Bishop-Mitchell
Truth Or Consequences
Summary
Detail-oriented professional with a versatile background in healthcare support and trauma coordination. Known for exceptional organizational skills and empathetic communication, dedicated to fostering collaborative environments that prioritize patient-centered care.
Overview
15
15
years of professional experience
Work History
Personal Caregiver
Dana Berkstresser
Truth or Consequences
10.2024 - Current
- Assisted clients with daily living activities and personal hygiene.
- Provided companionship and emotional support to enhance client well-being.
- Administered medications according to client care plans and schedules.
- Maintained a clean and safe environment for clients at home.
- Prepared nutritious meals tailored to client dietary needs and preferences.
- Communicated regularly with family members regarding client status and needs.
- Supported mobility and transportation for clients to appointments or outings.
- Maintained clean and well-organized environment for client happiness and safety.
Assistant Trauma Coordinator/Trauma Registrar
Sierra Vista Hospital
Truth or Consequences
11.2010 - 08.2023
- Developed Level IV Trauma Program with successful designation and re-designation surveys.
- Assisted in developing trauma care protocols and best practices.
- Monitored compliance with trauma service standards and regulations.
- Supported educational initiatives for staff on trauma response procedures.
- Organized and maintained accurate patient records in electronic systems.
- Collaborated on quality improvement projects to enhance trauma care delivery.
- Analyzed data related to the effectiveness of existing trauma systems and identified areas for improvement.
- Promoted awareness of available services within the community related to trauma support.
- Conducted patient assessments to determine the need for additional resources or services.
- Assisted with the development of emergency response plans specific to traumatic events.
- Oversaw the development of educational materials related to trauma management.
- Developed training programs for medical staff regarding proper assessment and intervention techniques for traumatic injuries.
- Coordinated with other departments to ensure timely access to appropriate care for trauma patients.
- Evaluated current practices within the organization's trauma program and made recommendations for changes.
- Acted as a liaison between healthcare providers, government agencies, families, victims, and other stakeholders involved in the provision of trauma services.
- Investigated incidents that resulted in serious injury or death due to trauma.
- Developed and implemented trauma protocols, policies, and procedures.
- Facilitated interdisciplinary team meetings to discuss patient treatment plans.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Represent SVH at State Trauma Quarterly meeting and sit on the TRW/TNCF Committee.
- Led nursing staff in implementing best practices and clinical protocols.
- Managed budgeting processes for nursing departments, ensuring resource allocation.
- Oversaw staffing levels, budgeting, and payroll functions in order to maintain cost-effective operations.
- Reviewed daily reports from each department regarding admissions, discharges, transfers for accuracy and completeness.
- Coordinated payment plans and financial assistance options for patients.
- Educated patients on financial responsibilities and payment options clearly.
- Assisted patients in completing necessary financial forms thoroughly.
- Addressed patient complaints with empathy and professionalism regularly.
- Assisted in the maintenance of patient accounts to ensure accuracy of information including demographic, insurance and financial data.
- Ensured HIPAA compliance when handling confidential patient information.
- Assisted patients in navigating healthcare systems and understanding treatment options.
- Resolved patient concerns by providing support and guidance throughout their care journey.
- Educated patients about their rights and available resources within the healthcare framework.
- Documented patient interactions and maintained accurate records for compliance purposes.
- Collaborated with multidisciplinary teams to advocate for patient-centered care initiatives.
- Provided knowledgeable and compassionate service in response to patient questions and concerns.
- Coordinated staff schedules to optimize workforce efficiency and coverage.
- Communicated scheduling changes promptly to all team members and departments.
- Assisted with onboarding new staff by explaining scheduling procedures and tools.
- Resolved conflicts in schedules by negotiating shifts among team members effectively.
Education
High School Diploma -
Deming High School
Deming, NM05-1998
Some College (No Degree) - Social Work
New Mexico State University
Las Cruces, NMSome College (No Degree) - Nursing
Western New Mexico University
Silver City, NMTimeline
Personal Caregiver
Dana Berkstresser
10.2024 - Current
Assistant Trauma Coordinator/Trauma Registrar
Sierra Vista Hospital
11.2010 - 08.2023
High School Diploma -
Deming High School
Some College (No Degree) - Social Work
New Mexico State University
Some College (No Degree) - Nursing
Western New Mexico University
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