Summary
Overview
Work History
Education
Skills
Timeline
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Bambi Bitter

Winter Haven,FL

Summary

Dynamic and results-driven professional with extensive experience at Midwest Fasteners Inc. Skilled in order picking and warehouse operations, ensuring accuracy and efficiency. Proven ability to enhance team performance through effective communication and training. Committed to maintaining safety standards while achieving timely shipping and delivery of products.

Overview

10
10
years of professional experience

Work History

Order Picker

Midwest Fasteners Inc.
01.2025 - 06.2025
  • Operated hand trucks and pallet jacks to transport products efficiently within warehouse.
  • Selected and prepared customer orders for timely shipping and delivery.
  • Collaborated with team members to maintain accurate inventory levels.
  • Followed safety protocols to ensure a secure working environment at all times.
  • Packaged products carefully to prevent damage during transit and handling.
  • Assisted in maintaining cleanliness and organization of work area for optimal efficiency.
  • Adapted quickly to shifting priorities and demands in fast-paced environment.
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.

Shift Manager

Firehouse Subs
02.2024 - 10.2024
  • Supervised daily operations to ensure efficient workflow and high-quality customer service.
  • Trained and mentored team members on operational procedures and best practices.
  • Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
  • Implemented health and safety protocols, promoting a safe work environment for all staff.
  • Assisted in scheduling shifts, optimizing labor costs while meeting business needs.
  • Resolved customer complaints promptly, enhancing overall customer satisfaction and loyalty.
  • Conducted regular performance evaluations, providing feedback to improve employee skills and productivity.
  • Collaborated with management to develop strategies for increasing sales and operational efficiency.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Cashier Team Lead

7-11 Convenience Store
03.2018 - 06.2021
  • Supervised cash handling procedures to ensure accuracy and compliance with company policies.
  • Trained new team members on point-of-sale systems and customer service protocols.
  • Assisted in scheduling shifts to optimize team efficiency during peak hours.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
  • Monitored inventory levels and coordinated restocking efforts to maintain product availability.
  • Implemented cash register reconciliation processes to minimize discrepancies at end of shifts.
  • Collaborated with management on promotional strategies to boost sales performance.
  • Conducted performance evaluations for team members, providing constructive feedback and support.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Cashier

7-11 Convenience Store
01.2016 - 02.2019
  • Processed customer transactions efficiently, ensuring accuracy and prompt service.
  • Maintained cash register operations, balancing cash drawers at shift end.
  • Assisted in training new staff on checkout procedures and customer service standards.
  • Handled customer inquiries and resolved issues to enhance satisfaction levels.
  • Managed inventory restocking, ensuring product availability during peak hours.
  • Implemented strategies to reduce wait times and improve overall customer experience.
  • Monitored sales trends, providing feedback to management for inventory adjustments.
  • Collaborated with team members to maintain cleanliness and organization of the checkout area.
  • Greeted customers entering store and responded promptly to customer needs.

Housekeeper

Maid in the Shade
01.2015 - 01.2018
  • Supervised daily cleaning operations to ensure high standards of hygiene and customer satisfaction.
  • Developed and implemented efficient cleaning schedules, enhancing workflow and productivity.
  • Trained new staff in best practices for sanitation and equipment usage, fostering a collaborative team environment.
  • Conducted regular inspections to maintain cleanliness and address maintenance issues proactively.
  • Managed inventory of cleaning supplies, optimizing resource use and minimizing waste.
  • Collaborated with management to establish safety protocols, ensuring compliance with health regulations.
  • Resolved guest concerns promptly, contributing to positive experiences and repeat business.
  • Streamlined processes by introducing new cleaning techniques, improving overall service quality.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Education

High School Diploma -

Winter Haven High
Winter Haven, FL
05.2002

Skills

  • Order picking
  • Order picking and processing
  • Product picking
  • Picking accuracy
  • Warehouse safety
  • Warehouse operations
  • Product packing
  • Loading and unloading
  • Packing and shipping
  • Shipping and receiving
  • Pallet jack operation
  • Quality control
  • Work area maintenance
  • Shipping and packaging
  • Heavy lifting
  • Interdepartmental communication
  • Proficiency in technology
  • Product location

Timeline

Order Picker

Midwest Fasteners Inc.
01.2025 - 06.2025

Shift Manager

Firehouse Subs
02.2024 - 10.2024

Cashier Team Lead

7-11 Convenience Store
03.2018 - 06.2021

Cashier

7-11 Convenience Store
01.2016 - 02.2019

Housekeeper

Maid in the Shade
01.2015 - 01.2018

High School Diploma -

Winter Haven High
Bambi Bitter