Hard-working professional with 16 years of experience combining a proven record of staff management, conflict resolution, and customer satisfaction. Aiming to leverage my skills to successfully fill the opening within your company. Authorized to work in the US for any employer.
Overview
16
16
years of professional experience
1
1
Language
2
2
years of post-secondary education
Work History
Administrative Assistant
Forward Air
Groveport, Ohio
02.2018 - Current
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Updated logs, issued passes to maintain security and greeted visitors.
Interacted with vendors, contractors and professional services to communicate instructions and get items fixed throughout properties.
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
FedEx EDI'S daily, Weekly Truckload report, Weekly Dispute Report, Billing Exception and KPI Report and POD related items and issue resolving with Greeneville, drivers and driver relations on a daily basis as needed.
Duty Aide
Pickerington Local School District
Pickerington, OH
08.2012 - 02.2018
Enforce administration policies and rules governing students
Do disciplinary write-ups in Infinite
Ampus
Maintain lunch detention spreadsheet & assign lunch detentions for students tardy to school
Supervise large or small groups of students in classrooms, halls, cafeterias and anywhere else help is needed
Use computers, filing system, telephone system and other equipment and materials to assist in the attendance office and main office daily
Attend staff meetings and serve on committees, as required
Type, file, and duplicate materials
Take class attendance and maintain attendance records
Assign seating assignments and set classroom expectations.
Pickup Scheduler / Home Office Coordinator
National Kidney Services
Columbus, OH
01.2011 - 07.2016
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail
systems, and personal computers
Answer telephones, make calls, leave messages/ take messages and record data
Communicate with customers, to answer questions, disseminate or explain information, and
address
complaints
Compile, copy, sort, and file records of office activities, call logs, and other activities
Complete work schedules, manage calendars, and arrange appointments.
Office Manager
Rainmaker
Canal Winchester, OH
01.2004 - 01.2005
Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
Set up and maintain paper and electronic filing systems for records, correspondence, and other material
Open, read, route, and distribute incoming mail or other materials and answer routine letters
Make copies of correspondence or other printed material
Compose, type, and distribute meeting notes, routine correspondence, and reports
Maintain scheduling and event calendars
Schedule and confirm appointments for clients, customers, or supervisors
Mail newsletters, promotional material, or other information
Order and dispense supplies
Provide services to customers, such as order placement or account information
Establish work procedures and schedules to keep track and manage the daily work schedule of our 4 technician staff.