Bambi Jes

Maintained high standard of customer service during high-volume, fast-paced operations.

Communicated clearly with coworkers, customers and management.

Handled currency and credit transactions quickly and accurately.

Followed procedures for safe food prep, assembly, and presentation.

• Monitored dining room for cleanliness and proper set-up at all times.
• Followed health safety guidelines when preparing and serving food products.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Provided excellent customer service to ensure satisfaction.
• Delivered food orders promptly and courteously.

• Identified potential risks associated with operations in order to minimize liabilities.
• Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
• Managed daily operations of the business, including staff, sales, inventory, and accounting.
• Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
• Analyzed market trends and customer feedback to identify opportunities for growth.
• Developed business plan and budget to maximize profitability.
• Oversaw hiring process for new employees, from recruiting to onboarding training.
• Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
• Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
• Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
• Delegated work to staff, setting priorities and goals.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.