Summary
Overview
Work History
Education
Skills
Timeline
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Bambi Moore

Boyne City,MI

Summary

Adept Clinical Coordinator with a proven track record at Charlevoix Pediatrics, I excel in patient safety and clinical leadership. Leveraging skills in HIPAA compliance and healthcare education, I've enhanced quality improvement processes and fostered a culture of excellence, achieving significant patient care advancements. My approach blends rigorous clinical assessment with compassionate patient interactions, driving superior outcomes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Clinical Coordinator

Charlevoix Pediatrics
10.2019 - 06.2024
  • Mentored new clinical staff members for proper onboarding and orientation processes.
  • Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
  • Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
  • Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
  • Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
  • Coordinated continuing education opportunities for staff members to stay current on industry advancements and best practices.
  • Created weekly schedules for nurses, taking into account sick days and vacation time.
  • Upheld quality assurance procedures to maintain patient safety and satisfaction.
  • Assessed clinical policies and procedures for compliance with changing regulations.
  • Mentored junior staff members, fostering a culture of professional growth and continuous improvement within the clinical team.
  • Supervised and managed daily activities of clinical team consisting of Number physicians, nurses, and support staff.
  • Identified areas of opportunity for process improvements, leading efforts to implement changes that resulted in enhanced operational efficiency across all aspects of the clinic''s function.
  • Built strong relationships with patients and families for optimized care satisfaction.
  • Reduced medication errors by overseeing adoption of new medication management system, ensuring patient safety.
  • Improved patient satisfaction with personalized care coordination, leading to notable increase in positive feedback.
  • Developed partnerships with local healthcare providers to ensure continuum of care for patients, enhancing community health integration.
  • Oversaw compliance with healthcare regulations, ensuring clinic exceeded standards during audits.
  • Coordinated continuing education opportunities for clinical staff, keeping team updated with latest healthcare practices.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Communicated with patients, ensuring that medical information was kept private.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Removed trash and straightened counters to keep pharmacy area clean and neat.
  • Discussed medical histories with patients in effort to provide most effective medical advice.

Medical Assistant

Mclaren Northern Michigan Nephrology
08.2013 - 10.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.

Education

Associates Applied Science - Nursing

North Central Michigan College
Petoskey, MI
05.1995

Skills

  • Staff Scheduling
  • Clinical Leadership
  • Clinical Documentation
  • Developing training programs
  • Patient confidentiality
  • Process Improvements
  • Clinical Supervision
  • Patient Care
  • Multidisciplinary team collaboration
  • Healthcare Systems Knowledge
  • HIPAA Compliance
  • Patient Education
  • HIPAA
  • HIPAA compliant
  • Informed consent
  • Clinical inventory control
  • Certified in CPR/AED
  • HIPAA Guidelines

Timeline

Clinical Coordinator

Charlevoix Pediatrics
10.2019 - 06.2024

Medical Assistant

Mclaren Northern Michigan Nephrology
08.2013 - 10.2019

Associates Applied Science - Nursing

North Central Michigan College

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Bambi Moore