Bambi Piper
West Des Moines
Summary
Dynamic Office Manager with a proven track record at Des Moines Public Schools, excelling in customer service and organizational skills. Successfully maintained confidentiality while enhancing office efficiency and vendor relationships. Recognized for implementing effective inventory management strategies and fostering clear communication, ensuring seamless operations and positive client interactions.
Overview
36
36
years of professional experience
Work History
Office Manager
Des Moines Public Schools
07.2015 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Ensured balanced budgets by accurately reconciling financial records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
Subrogation Vendor Analyst
Principal Financial Group
07.1989 - 07.2015
- Managed relationships with key vendors, ensuring timely delivery of products and services.
- Improved data accuracy by maintaining up-to-date records of all vendor contracts, pricing information, and order statuses in central databases.
- Handled day to day calls from customers getting information regarding 3rd party liability.
- Gathered information for reimbursement from 3rd party to recover money.
- Worked closely with vendors in other state to audit their processes.
Education
High School Diploma - General Business
Lincoln High School
Des Moines, IA05.1983
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Administrative support
- Customer relations
- Clear oral/written communication
- Payroll processing
- Clerical support
- Staff management
- Supply management
- Training and coaching
- Vendor engagement
Accomplishments
Won a trip to Florida for excellent customer service when I worked at Principal Financial Group.
Timeline
Office Manager
Des Moines Public Schools
07.2015 - Current
Subrogation Vendor Analyst
Principal Financial Group
07.1989 - 07.2015
High School Diploma - General Business
Lincoln High School
Similar Profiles
Zachary ScottZachary Scott
3rd Grade at Des Moines Public Schools3rd Grade at Des Moines Public Schools
Rachel FielweberRachel Fielweber
7th Grade Science Teacher at Des Moines Public Schools - Goodrell Middle School7th Grade Science Teacher at Des Moines Public Schools - Goodrell Middle School
Rebecca RobertsRebecca Roberts
Instructional Strategist at Des Moines Public SchoolsInstructional Strategist at Des Moines Public Schools