My-Unique Perkins
Summary
leader offering experience prioritizing and delegating admiAdministrativenistrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
9
9
years of professional experience
Work History
Department Manager
McDonald's
08.2021 - 08.2023
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Established clear performance expectations for staff members which led to increased accountability.
Customer Service Manager
Zeke's
12.2020 - 07.2021
- Managed store operations, including opening and closing procedures, inventory management, and team coordination for optimal company satisfaction.
- Maintained a clean and sanitary, adhering to strict safety and hygiene standards.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Information Specialist
Resource Center
06.2019 - 09.2019
- Utilized database to locate and provide relevant resources based on client's needs and location.
Dispatcher
Taxi
01.2017 - 03.2019
- Demonstrated exceptional customer service skills by efficiently handling incoming calls and coordinating transportation arrangements.
- Dispatched drivers to appropriate locations as per pre-set schedules, prioritizing immediate needs.
- Collaborated with supervisors and customers to address and resolve issues related to services or equipment
Assistant Manager
Dominos Pizza
01.2015 - 01.2018
- Successfully oversaw and coordinated a team consisting of 5 or more employees.
- Efficiently managed restaurant inventory while placing orders with vendors
- Safely collected and deposited restaurant earnings for the day
- Successfully handled multiple responsibilities including scheduling, completion of audit paperwork, and dispute management
- Coordinated and supervised delivery drivers on complex routes
Education
Certificate - Administrative Office Assistant/ Receptionist
Renton Technical College
Renton, WA01.2012
High School Diploma -
South Lake High School
Seattle, WA06.2009
Skills
- Problem-Solving
- Customer Service
- Quick learner
- Honest
- Cash Handling
- Food Service/ Production/ Prep
- Receptionist
- Computer skills/ Data Entry
- Microsoft Office
- Retail sales
- Verbal and written communication
- Staff Training and Development
Workauthorization
Authorized to work in the US for any employer
Assessments
- Food service, Customer situations, Proficient
- Verbal communication, Highly Proficient
- Administrative assistant/receptionist, Highly Proficient
- Work style, Reliability, Highly Proficient
- Cashier skills, Proficient
- Call center customer service, Proficient
- Scheduling, Highly Proficient
Timeline
Department Manager
McDonald's
08.2021 - 08.2023
Customer Service Manager
Zeke's
12.2020 - 07.2021
Information Specialist
Resource Center
06.2019 - 09.2019
Dispatcher
Taxi
01.2017 - 03.2019
Assistant Manager
Dominos Pizza
01.2015 - 01.2018
Certificate - Administrative Office Assistant/ Receptionist
Renton Technical College
High School Diploma -
South Lake High School
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