BANDAR ELMI
Minneapolis,MN
Summary
Dedicated Dentist offering 8 years of experience treating patients of all ages. Successfully manages routine and emergency appointments and highly compassionate and patient with fearful, stressed and anxious individuals. Experienced in endodontic and aesthetic procedures . Successful at developing strong professional and patient relationships, leading teams and educating patients on dental care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dentist
Crown Dental Clinic
02.2019 - 03.2024
- Promoted to Dental Office Manager on 2020
Dental Office Manager
Crown Dental Clinic
Lusaka, Lusaka
01.2021 - 01.2024
- Maintained patient records, scheduled appointments, and handled billing inquiries.
- Ensured accurate data entry of patient information into the office management system.
- Managed all front desk operations, including phone calls and customer service inquiries.
- Assisted in training new employees on office policies and procedures related to dental services.
- Implemented strategies to improve efficiency in the day-to-day operations of the office.
- Resolved customer complaints in a timely manner by investigating issues thoroughly.
- Organized educational seminars for both staff members and patients about oral health topics.
- Prepared monthly reports summarizing activity within the dental practice for review by senior management.
- Coordinated execution and improvement of daily dental office practices.
Achievements:
- Expanding & Increasing the number of the clinics in the center on 2022
- Open new branch on 2023
Dentist
Basma Dental Solution
01.2020 - 01.2024
- Part-time Dentist covering Mary Begg Kansanshi Mine Hospital in Solwezi, Zambia
Education
Endo Advanced Course -
Egyptian Society of Oral Implantology
09.2023
Clinical Aesthetic Programme -
Egyptian Society of Oral Implantology
12.2022
Fixed Prosthodontics Course -
Advanced Training Center
07.2018
Bachelor In Dental Surgery (B.D.S) -
International University Of Africa
09-2015
Skills
- Endodontic Treatment ( Hand&Rotary)
- Aesthetic Dentistry
- Safety Procedures
- Pulpotomy Expertise
- Dental impressions
- Instrument handling
- Patient Engagement
- X-ray review
- Bleaching agent application
- Treatment Planning
- X-Ray Processing
- X-ray interpretation
- Surgical Extractions
- Clinical Staff Management
- Periodontal treatment
- Root canal procedures
- Pain Management
- Patient examinations
- Restorative Dentistry
Affiliations
- outreach program in Lebanese International School of Lusaka
- outreach program in Airtel Network Zambia
- outreach program in Makeni Islamic Society Trust
Certification
- Full Registration Certificate with health professions council of zambia
- Practicing Certificate in zambia valid from mar 2024 to 31st December 2024
- Certificate Of appreciation & recognition from Crown Dental Clinic
- Certification Of Sudan Medical Licensing Examination
- Certification Of Internship from Federal Ministry of Health In Sudan
Timeline
Dental Office Manager
Crown Dental Clinic
01.2021 - 01.2024
Dentist
Basma Dental Solution
01.2020 - 01.2024
Dentist
Crown Dental Clinic
02.2019 - 03.2024
Endo Advanced Course -
Egyptian Society of Oral Implantology
Clinical Aesthetic Programme -
Egyptian Society of Oral Implantology
Fixed Prosthodontics Course -
Advanced Training Center
Bachelor In Dental Surgery (B.D.S) -
International University Of Africa
- Full Registration Certificate with health professions council of zambia
- Practicing Certificate in zambia valid from mar 2024 to 31st December 2024
- Certificate Of appreciation & recognition from Crown Dental Clinic
- Certification Of Sudan Medical Licensing Examination
- Certification Of Internship from Federal Ministry of Health In Sudan
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