Experienced Practice Manager successful at handling payroll administration and patient relations for a 6 physician practice. Promotes business development and community profile by developing positive rapport with patients and handling marketing activities. Successful forging partnerships with hospitals and specialty practices to extend patient care reach.
Overview
19
19
years of professional experience
Work History
Practice Administrator
SSM Health - St. Anthony's Hospital
04.2008 - Current
Work accounts receivable and daily workques that assist in the productivity of medical clinic activity
Assist in creating yearly budgets and maintaining factors that keep the clinic profitable and meeting budget demands with revenue and expenses
Create and complete employee yearly evaluations
Follow monthly patient numbers, daily referrals, and maintain all reports that management needs and do monthly variance practice reports for providers knowledge in their patient numbers, net worth brought into the clinic with revenue and net loss
Solely responsible for hiring and firing of employees and releasing of bi-weekly payroll
Assist as a super user, keeping up with all network updates and training employees as well as perform point of care tests on patients
Work with 6 providers to keep the clinic nationally certified in PCMH, NCQA, JHACO and with hospital policies with meaningful use and our health information exchange programs
Conduct weekly meetings with contracted venues and work hand in hand with them to ensure all patients needs are met
Enter all claims, process them and enter in payments as received
Create and implement new policy procedures with system leaders and staff
Maintain inventory and order supplies for multiple practices
Code and pay invoices
Clinic Service Representative
Moore Medical Center
08.2005 - 04.2008
I answered office phones, pulled patients charts, routed patient records to the proper doctor and other medical facilities, schedule doctor/patient and doctor/doctor consultations
I was responsible for abstractions and accurate coding of procedures from various forms and medical records to ensure optimal reimbursement and compliance with policies and procedures
Maintained patient billing and AR, collect money and audit AR.
Education
Master's Degree - Human and Health Services Administration
Staff Parrish Relations Church Committee, 2012-2015
Nurture Church Committee, 2014-2015
Douglas Blvd. United Methodist Church Book Auditor, 2013-2016
References
Sara Kessler, Regulation Compliance Analyst, Northrop Grumman, 405.626.7342
Pamela Malaske, Lead Chief Production Controller, TAFB, 405.850.9269
Lisa Hubbell, Director of Parks and Recreation, City of OKC, 405.990.5234
Denis Roper, Director of Operations, Surgical Partners of Oklahoma, 405.823.8881
Timeline
Practice Administrator
SSM Health - St. Anthony's Hospital
04.2008 - Current
Clinic Service Representative
Moore Medical Center
08.2005 - 04.2008
Master's Degree - Human and Health Services Administration
University of Oklahoma
Bachelor's Degree - Business Administration
Southern Nazarene University
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