Baneen Al ALi
Rochester,NY
Summary
Dynamic sales associate with extensive experience at Kohl’s Department Store, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and active listening. Recognized for reliability and teamwork, consistently contributing to a productive environment while ensuring compliance with safety regulations. Bilingual, enhancing customer interactions.
Overview
7
7
years of professional experience
Work History
Intern
Unity Hospital Rochester
Rochester, NY
06.2025 - Current
- Executed thorough reviews of numerous procedures in collaboration with a Certified Surgical Technologist.
- Orchestrated room setup prior to procedure commencement and streamlined room turnover processes.
- Assisted in operations within SPD for one week. Supported activities in OR core for one week.
Cashier/fitting room/customer service
Kohls
Rochester
12.2022 - 01.2026
- Managed customer interactions and delivered prompt responses to foster positive experiences.
- Fostered high levels of customer satisfaction by addressing issues with informed and approachable assistance.
- Collaborated with team members to enhance workplace productivity. Assisted with various tasks including operating registers, managing fitting rooms, and providing customer service. Maintained compliance with safety regulations in store operations.
- Processed customer transactions efficiently, ensuring accurate cash handling and adherence to company policies.
Cashier
Family Dollar
Rochester
03.2022 - 12.2023
- Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit. Stocked shelves with merchandise when needed. Organized promotional displays or arranged merchandise on counters or tables to promote sales. Performed other duties as assignments by management.
Receptionist
Shear Ego Salons & Spa
Rochester
05.2023 - 08.2023
- Updated daily log book with information about visitors entering the premises. Answered incoming calls, took messages and transferred calls to appropriate departments or personnel. Scheduled appointments for clients, customers, and other visitors. Assisted with special projects assigned by management when required, Processed customer payments using cash registers. (summer job)
Busser
Benuccis Italian Restaurant
Pittsford, NY
01.2019 - 12.2019
- Replenishes napkins, condiments, silverware and glassware as needed. Took initiative to help others whenever necessary. Inspected dining room furniture for cleanliness prior to seating guests. Bussed and reset tables in an orderly fashion. Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
Education
Associate of Applied Science - Surgical Technology student
Monroe Community College
Rochester, NY05-2026
High School Diploma - undefined
Rush-Henrietta Senior High School
Henrietta, NY01-2020
Skills
- Customer service
- Cash handling
- Multitasking abilities
- Reliability and punctuality
- Active listener
- Bilingual
LANGUAGES
English and Arabic
Timeline
Intern
Unity Hospital Rochester
06.2025 - Current
Receptionist
Shear Ego Salons & Spa
05.2023 - 08.2023
Cashier/fitting room/customer service
Kohls
12.2022 - 01.2026
Cashier
Family Dollar
03.2022 - 12.2023
Busser
Benuccis Italian Restaurant
01.2019 - 12.2019
High School Diploma - undefined
Rush-Henrietta Senior High School
Associate of Applied Science - Surgical Technology student
Monroe Community College
AWARDS
NONE