Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Banessa Diaz

Houston

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Waldrop Company
06.2022 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Beauty Advisor

Ulta
03.2019 - 12.2023
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.

Education

Cetification -

Pima Medical Institute - Houston
Houston, TX

Skills

  • Scheduling
  • Office Administration
  • Document Control
  • Expense Reporting
  • Invoice Processing
  • Mail Handling
  • Reception Oversight
  • Calendar Management
  • Filing
  • Data Entry
  • Workflow Optimization
  • Meeting Planning
  • Deadline-Oriented
  • Training and Coaching
  • Staff Motivation
  • Data Collection
  • Strong Problem Solver

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

Waldrop Company
06.2022 - Current

Beauty Advisor

Ulta
03.2019 - 12.2023

Cetification -

Pima Medical Institute - Houston

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Banessa Diaz