Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Bani Ramirez

Miami,FL

Summary

Responsible bookseller provided excellent customer service to patrons in retail setting. Worked sales floor, engaged customers and delivered helpful information or recommendations. Managed in-store and phone inquiries to maximize sales and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Bookseller

Barnes & Noble
07.2023 - Current
  • Enhanced customer satisfaction by providing personalized book recommendations based on individual preferences.
  • Increased store revenue by effectively managing inventory and promoting special offers and discounts.
  • Supported a positive work environment by collaborating with team members to achieve collective goals.
  • Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
  • Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
  • Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Hourly Shift Coordinator

Burger King
03.2022 - 05.2023
  • Improved shift efficiency by developing and implementing effective scheduling practices.
  • Streamlined communication between team members for more efficient problem-solving and decisionmaking.
  • Maintained high safety standards with thorough training sessions and regular safety audits.
  • Enhanced employee satisfaction, providing timely feedback and recognition for outstanding performance.
  • Maintain cleanliness of store
  • Supervise team members in order to ensure quality of service
  • Reduced employee turnover through proper training, support, and open communication channels.
  • Monitored inventory levels, ensuring adequate supplies were available for uninterrupted operations during shifts.
  • Set challenging goals and helped team work together to accomplish all objectives.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Monitored food inventory and supplies to prevent waste.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.

Education

High School Diploma -

Miami Senior High School
Miami, FL
06.2022

Skills

  • Publisher promotions
  • Merchandise displays
  • Lead Conversion
  • Organizational abilities
  • Book categorization
  • Book Recommendations
  • Cash Handling
  • Customer Assistance
  • Retail Merchandising
  • Policy Enforcement

Hobbies

Video editing. A lost art that not many understand. While it looks simple to do, it is actually very complicated. When it comes to the transitions to the next clip

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Bookseller

Barnes & Noble
07.2023 - Current

Hourly Shift Coordinator

Burger King
03.2022 - 05.2023

High School Diploma -

Miami Senior High School

Similar Profiles

CREATE PROFILE
Bani Ramirez