Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bania Acosta

Carrollton

Summary

Motivated retail sales professional with expertise in customer service and product knowledge. Proven track record of exceeding sales targets through effective communication and customer needs assessment. Recognized for problem-solving skills and enhancing shopping experiences that foster customer loyalty. Successfully redesigned store layout to improve product visibility and accessibility, resulting in increased customer satisfaction and flow.

Overview

8
8
years of professional experience

Work History

Food Production Worker

TreeHouse Foods Inc.
Carrollton
06.2022 - Current
  • Operated machinery to prepare food products efficiently.
  • Maintained cleanliness and organization in production areas.
  • Followed safety guidelines to ensure a safe working environment.
  • Assisted in packaging finished food items for distribution.
  • Collaborated with team members to meet production targets.
  • Monitored product quality during the production process.
  • Participated in training new employees on standard procedures.
  • Reported equipment issues to supervisors for prompt resolution.
  • Worked collaboratively with other team members in a fast-paced environment.
  • Followed all safety protocols in the production area.
  • Cleaned and sanitized work areas and equipment to meet health standards.

Retail Store Associate

CVS Pharmacy
Carrollton
03.2020 - 03.2022
  • Processed cash, checks, and credit card transactions using cash register.
  • Provided product information and assisted customers in locating items.
  • Delivered exceptional customer service during transactions while maintaining friendliness.
  • Unloaded incoming shipments, matched purchase orders with invoices, and stored goods appropriately.
  • Stocked shelves with new merchandise upon arrival of shipments.
  • Set up promotional displays and arranged merchandise to boost sales.
  • Reconciled daily sales reports at end of shifts to ensure accuracy.
  • Encouraged customer enrollment in loyalty programs and promotional offers.

Metro by T-mobile Sales Associate

Telvista Call Center
Dallas
01.2019 - 01.2020
  • Assisted customers with product inquiries and resolved service issues efficiently.
  • Handled high-volume calls while maintaining professionalism and friendly demeanor.
  • Collaborated with team members to enhance service delivery processes.
  • Answered incoming calls to provide information on store, products, and services.
  • Adapted sales strategies according to customer feedback to drive improved results.
  • Participated in weekly team meetings to discuss performance goals and objectives.

Shoe Sales Associate

Journeys Shoe Store
Lewisville
05.2017 - 12.2018
  • Assisted customers in selecting appropriate footwear for their needs.
  • Processed sales transactions accurately with point-of-sale systems.
  • Managed inventory levels, restocking shelves to ensure product availability.
  • Organized shoe department by size, color, and style for easy navigation.
  • Greeted customers professionally to foster a welcoming environment.
  • Maintained shoe department by organizing shoes by size, color and style.
  • Maintained a high level of professionalism at all times while interacting with both internal staff members and external customers.

Education

High School Diploma -

RLTurner High School
Carrollton, TX
06-2018

Skills

  • Cash handling
  • Point of sale
  • Inventory management
  • Visual merchandising
  • Customer service
  • Sales strategies
  • Team collaboration
  • Product knowledge
  • Conflict resolution
  • Patience and empathy demonstration
  • Organization
  • Customer assistance
  • Computer literacy fundamentals
  • Cash register operation
  • Payment processing

Timeline

Food Production Worker

TreeHouse Foods Inc.
06.2022 - Current

Retail Store Associate

CVS Pharmacy
03.2020 - 03.2022

Metro by T-mobile Sales Associate

Telvista Call Center
01.2019 - 01.2020

Shoe Sales Associate

Journeys Shoe Store
05.2017 - 12.2018

High School Diploma -

RLTurner High School

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