Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Banipal Shabaz

Argyle,TX

Summary

Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.

Overview

17
17
years of professional experience

Work History

Truck Driver

McLane Company
04.2021 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Maximized load safety by balancing, securing and weighing products.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Contacted customers to report delayed delivery times.

Car Sales Associate

Vandergriff Acura
10.2019 - 02.2021
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Answered telephone and email inquiries from potential customers.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Responded to customer enquiries via telephone and email.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Completed registration paperwork and sales documentation.
  • Prepared purchased vehicles and completed final delivery checks.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.

Assistant Store Manager

FedEx Office
09.2013 - 10.2019
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Walked through store areas every [Timeframe] to identify and proactively resolve issues negatively impacting operations.
  • Approved regular payroll submissions for employees.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.

Lead Coordinator

FedEx Office
07.2006 - 09.2013
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Gathered and organized materials to support operations.
  • Coached employees through day-to-day work and complex problems.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Entered data, generated reports and produced tracking documents.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Oversaw technical, operational, clerical and customer service support activities.
  • Drove workflow improvements by streamlining processes.
  • Oversaw project logistics using industry expertise and independent judgment.

Education

High School Diploma -

Hashtroody High School IRAN
Iran
04.1994

Skills

  • Tractor Trailer Driving
  • Route Logs
  • Refrigerated Trailers Operation
  • GPS and Route Planning
  • Microsoft Office
  • Vehicle Inspection
  • Order Picking and Processing
  • Trip Planning
  • Class a Commercial Driver's License

Languages

Persian
Native or Bilingual
Turkish
Professional Working

Timeline

Truck Driver

McLane Company
04.2021 - Current

Car Sales Associate

Vandergriff Acura
10.2019 - 02.2021

Assistant Store Manager

FedEx Office
09.2013 - 10.2019

Lead Coordinator

FedEx Office
07.2006 - 09.2013

High School Diploma -

Hashtroody High School IRAN

Similar Profiles

CREATE PROFILE
Banipal Shabaz