Banison Kumeko

Work History

Choices Healthcare

04.2023 - 12.2023

Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Provided end-of-life care for terminally ill patients, ensuring they received comfort and dignity during their final days.
Coordinated transportation arrangements for medical appointments or other outings as needed while ensuring safety at all times during transport transitions.
Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Enhanced patient comfort by providing compassionate and attentive care.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Adapted caregiving approach based on individual cultural differences among diverse patient populations.
Increased patient satisfaction by promptly addressing concerns or complaints and taking corrective action when necessary.
Organized medication and provided reminders according to schedule.

River Island

09.2022 - 03.2023

Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Propelled market share to surge ahead of competitors.
Trained and oriented associates to maximize team performance.
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Mentored new sales associates to contribute to store's positive culture.
Researched issues to obtain appropriate answers to customer inquiries.
Collaborated with management to develop sales goals and strategies that aligned with company objectives.
Entered and priced inventory to assist with efficient restocking.

Hema Retail Limited

07.2017 - 06.2022

Engaged with customers to effectively build rapport and lasting relationships.
Consulted with businesses to supply accurate product and service information.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Developed, maintained and utilized diverse client base.
Leveraged customer feedback insights to make data-driven decisions about product offerings or process improvements.
Organized promotional events, attracting new customers while engaging existing clientele.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Trained and developed new sales team associates in products, selling techniques, and company procedures.
Skilled at working independently and collaboratively in a team environment.