A team player with strong organizational skills. Ability to handle multiple projects simultaneously. Reliable and dependable candidate that is successful at managing multiple priorities with a positive attitude.
Overview
13
13
years of professional experience
Work History
Self Employeed
True Customer Maid
06.2018 - Current
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Excellent communication skills, both verbal and written.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Worked flexible hours across night, weekend and holiday shifts.
Cultivated interpersonal skills by building positive relationships with others.
Line Cook
Drive Shack Inc.
07.2022 - 11.2023
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Boosted employee morale through positive attitude, willingness to assist others when needed.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Street Sweeper Operator
Carolina Sweepers
07.2019 - 04.2020
Enhanced city cleanliness by operating street sweeping equipment efficiently and effectively.
Reduced debris buildup by conducting regular street sweeping operations on assigned routes.
Maintained safe driving practices while operating heavy machinery, ensuring public safety and minimizing accidents.
Contributed to a cleaner urban environment through diligent removal of trash, leaves, and other debris from streets.
Collaborated with team members to complete large-scale cleaning projects in a timely manner.
Arm Security
Guard One Security
05.2016 - 10.2017
Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
Reduced incidents of theft and vandalism by maintaining a strong visible presence at designated checkpoints.
Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
Performed hourly patrols of building areas, parking lots and facility grounds.
Hub Driver
AutoZone
06.2014 - 10.2017
Improved delivery efficiency by streamlining routes and optimizing vehicle loadouts.
Reduced customer complaints by promptly addressing issues and providing proactive communication on shipment statuses.
Ensured timely deliveries with careful planning and adherence to schedules.
Maintained accurate records, updating inventory and tracking systems accordingly.
Conducted safety inspections on vehicles regularly, minimizing downtime due to maintenance issues.
Navigated through traffic efficiently using GPS devices and local knowledge of roadways.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Restaurant Waiter
IHOP
10.2014 - 12.2016
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Maintained clean and organized dining areas for optimal guest experience.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Assisted in training new waitstaff members, contributing to a cohesive team environment.
Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Customer Service Representative
ACS Xerox
08.2010 - 03.2013
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Head of Legal at PT True Digital Indonesia (part of True Digital Group Thailand)Head of Legal at PT True Digital Indonesia (part of True Digital Group Thailand)
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