BANITA TAYLOR
Hammond,USA
Summary
Compassionate and reliable professional with over 5 years of experience in client support and service coordination. Known for exceptional organizational skills, accurate documentation, and building trusting relationships with diverse individuals and families. Proven ability to manage sensitive information while navigating complex systems, and providing thoughtful crisis intervention and support.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Foster Care Coordinator
Indiana Mentor
Merrillville, USA
07.2024 - Current
- Maintain updated contact information for clients to ensure safety and crisis preparedness.
- Enter data into centralized systems and maintain accurate, compliant case records.
- Coordinate with community partners to help youth and families access resources and programs.
- Accompany victims to court hearings and provide emotional and trauma-informed support.
- Meet with clients to review services, needs, and individualized goals.
Caseworker
Indiana Department of Child Services
Gary, USA
05.2023 - 06.2024
- Developed individualized service plans with both short- and long-term goals.
- Conducted crisis intervention, assessments, and safety evaluations.
- Managed a caseload of 25 families involving investigations, screenings, and permanency planning.
- Oversaw counseling and supportive services for clients, including foster children and guardians.
- Documented all services, progress, and activities accurately and in a timely manner.
Intern
Indiana Department of Child Services
Gary
08.2019 - 05.2023
- Assisted caseworkers in preparing and organizing client documentation.
- Coordinated meetings between families and service providers.
- Conducted research on child welfare policies and best practices.
Process Assistant
Amazon
Monee, USA
10.2018 - 05.2023
- Maintained equipment and machinery to ensure safe, efficient operations.
- Recorded production data including material quantities and measurements.
- Reviewed work orders to confirm settings and product specifications.
- Inspected materials for quality and compliance standards.
- Supported process improvements that increased efficiency and reduced costs.
Cashier
Wendy’s
Munster, USA
04.2018 - 08.2018
- Organized financial records to maintain compliance and accuracy.
- Handled cash, credit, and refund transactions using POS systems.
- Reconciled cash drawers and resolved discrepancies each shift.
- Provided customer service and informed customers about promotions.
Cashier
Long John Silver’s
Munster, USA
09.2017 - 04.2018
- Maintained payment records and processed POS transactions.
- Assisted customers with questions and service requests.
- Ensured register accuracy at the beginning and end of shifts.
Education
Master of Human Resource Management -
Indiana Wesleyan University
Marion, IN 05.2023 - 05.2026
Bachelor of Social Work -
Indiana University Northwest
Gary, IN 08.2018 - 05.2023
Skills
Timeline
Foster Care Coordinator
Indiana Mentor
07.2024 - Current
Master of Human Resource Management -
Indiana Wesleyan University
05.2023 - 05.2026
Caseworker
Indiana Department of Child Services
05.2023 - 06.2024
Intern
Indiana Department of Child Services
08.2019 - 05.2023
Process Assistant
Amazon
10.2018 - 05.2023
Bachelor of Social Work -
Indiana University Northwest
08.2018 - 05.2023
Cashier
Wendy’s
04.2018 - 08.2018
Cashier
Long John Silver’s
09.2017 - 04.2018