Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Resourceful Leader brings experience in warehouse leadership roles and meeting Distribution organizational needs. Skilled at maximizing cost control, minimizing losses and optimizing labor management strategies to enhance operational success. Analytical problem-solver with good planning and communication skills.
Work History
Warehouse Manager
5 Years
Hello Fresh | Phoenix, AZ | 11.2021 - Current
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Handled day-to-day shipping and receiving overseeing more than 90,000 packages per day.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
Logistics Officer (Reserves)
13 Years 4 Months
United States Marine Corps, USMC | San Diego, CA | 07.2013 - Current
Monitored over 60 Marines health, welfare and morale and adjusted operations when needed to foster functionality.
Fostered Marines development to ensure preparedness for future leadership positions.
Directed logistics operations, including shipping and receiving of wide range of products daily.
Conducted research to address shipping errors and packaging mistakes.
Team leader for logistics and systems personnel and property accountability and reconciliation team, ensuring compliance with U.S. Marine Corps regulations and DoD directives.
Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
Collaborated with project managers to discuss procurement, logistics and service requirements for optimized purchasing power.
Managed functional areas of logistics.
Operations Supervisor
1 Year 1 Month
DHL E-Commerce | Whittier, CA | 09.2020 - 10.2021
Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocol
Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; existing and new legislation; enforcing adherence to requirements; advising management on needed actions
Maintains receiving, warehousing, and distribution departments by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures, directed and supervised over 80 associates which increased during peak season.
Maintains physical condition of warehouse by planning and implementing new design layouts
Contributes to team effort by accomplishing related results as needed
Cultivated and strengthened relationships with customers, vendors and internal stakeholders
Directed all day-to-day operations of Supply chain facilities to provide safe and enjoyable guest experience
Area Manager
2 Years 3 Months
Amazon | Coppell, TX | 01.2018 - 04.2020
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Resolved conflicts promptly to promote positive environment for customers.
Drove revenues and team morale by developing and deploying sales contests.
Dedicated to expanding client bases by building lasting relationships.
Exceeded operations plan daily by 100% regularly through superior leadership.
Brought in exceptional candidates to boost team productivity and operational efficiency.
Oversaw 70 to 340 associates.
Administrative Specialist
4 Years
United States Marine Inc | San Diego, CA | 09.2005 - 09.2009
Maximized quality assurance standards and controlled downtime to meet revenue targets.
Prepared project documents, reports and brochures.
Handled incoming and outgoing mail.
Conducted preliminary screening and interviews.
Worked successfully with different methods of data collection.
Planned weekly client service schedules for up to 40 employees.
Created documents and presentation to help senior leaders make decisions on company improvements.
Greeted, assisted and directed visitors, vendors and general public, employing professional, courteous and respectful demeanor.
Education
Bachelor of Arts - Communications
California State San Bernardino | San Bernardino, CA | 2016
Member of Model United Nations Team/Model Arab League
Member of Debate Team
Awarded Certificate of Recognition from the California State Legislature
Continuing education in Digital Communication
Majored in Risk Management/ Mass Communication
Coursework in small group leadership, crisis communications and critical thinking
Skills
Safety Standards
Staffing And Scheduling
Company Policies And Procedures
Monitoring Performance
Training And Development
Supporting Documentation
Maintain Quality
Logistics Management
Improvements Recommendations
Work Planning and Prioritization
Logistics Operations
Inbound cargo logistics
Operational logistics
Relocation logistics
Transportation and logistics planning
Schedule / Logistics Management
Supply chain logistics
Events logistics management
Logistics functions
Reverse logistics
Logistics documentation
Distribution and warehousing
Production planning
Waste controls
Loading and unloading
Shipping and receiving
Proficient in WMS
Database Management
Proficient in [Software]
Accomplishments
Managed and led a team of 70 Associates.
Created strategies to develop and expand existing customer sales, which resulted in a 60% increase in monthly production.
Named “Leader of the Month” in January 2018.
Exceeded team sales goals by 15%.
Affiliations
Member, Amazon Warrior Team (Military Support Group), 2017 to Current