Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician Trainee
Rite Aid
Fortuna, CA
01.2025 - Current
Researched and corrected customer issues in areas such as plan benefits, coverage eligibility and claims processes.
Ensured compliance with state laws regarding controlled substances.
Managed multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
Performed cashier duties such as accepting payments and issuing receipts.
Organized drugs by expiration date to ensure freshness.
Processed insurance claims for reimbursement purposes accurately and efficiently.
Communicated effectively with other members of the health care team regarding medication orders and refills.
Maintained patient profiles and medication records.
Associate
TJ Maxx, TJX Companies
Eureka, CA
12.2022 - 12.2024
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Initiated friendly conversation with customers to determine level of assistance required.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Caregiver, Special Needs
In Home Supportive Services
Eureka, CA
06.2017 - 05.2023
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Followed care plan and directions to administer medications.
Maintained clean and well-organized environment for client happiness and safety.