Banty Patel
Marshfield,MA
Summary
- Responsible for providing administrative support to customers, including answering phone calls and emails
- Processed payments and handled cash
- Managed supply inventory and placed orders when needed
- Maintained accurate records of all transactions
- Demonstrated an ability to work independently and as part of a team
- Monitored activities at the cash register to ensure accuracy of transactions
- Provided friendly and helpful customer service to ensure repeat business
- Assisted customers in locating items and providing recommendations when requested
Overview
10
10
years of professional experience
Work History
Customer Service Agent
Federal Express
01.2024 - 06.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Maintained up-to-date knowledge of product and service changes.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Clerk
KN LLC
01.2022 - 12.2023
- Process sales transactions, Answer customer questions about products and services, Calculate the cost of products or services, Write checks for invoices/utility bills/state and local taxes, Perform daily accounting activities in computer, make cash deposits in the bank, Deliver excellent customer service.
Machine Operator
AMS OSRAM
06.2021 - 12.2021
- Operate/monitor multiple pieces of equipment with a keen focus on machine quality and performance, Document machine and attainment performance daily, Conduct quality inspection on finished product, Troubleshooting minor mechanical issues, Maintain safety standards across all work areas.
Delivery Driver
Domino's Pizza
06.2017 - 07.2018
- Confirms that client orders are correct, Deliver food items to customer's desired location, Receive payment via cash or card, Answer customer queries, Adhere to traffic regulations and road safety.
Clerk
A & Shankar INC
12.2014 - 06.2017
- Process sales transactions, Answer customer questions about products and services, Calculate the cost of products or services, Write checks for invoices/utility bills/state and local taxes, Perform daily accounting activities in computer, make cash deposits in the bank, Deliver excellent customer service.
Education
Bachelor's in Business Administration -
Sankalchand Patel University
06.2021
High School Diploma - undefined
Tewksbury Memorial High School
06.2016
Skills
- Strong written and communication skills
- Critical thinking and problem solving
- Teamwork
- Time Management
- Customer Service
- Technical skills
- Organization
- Attention to details
Timeline
Customer Service Agent
Federal Express
01.2024 - 06.2024
Clerk
KN LLC
01.2022 - 12.2023
Machine Operator
AMS OSRAM
06.2021 - 12.2021
Delivery Driver
Domino's Pizza
06.2017 - 07.2018
Clerk
A & Shankar INC
12.2014 - 06.2017
Bachelor's in Business Administration -
Sankalchand Patel University
High School Diploma - undefined
Tewksbury Memorial High School
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