Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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BANYO NDANGA

Yorktown,VA

Overview

40
40
years of professional experience
1
1
Certification

Work History

Pharmacist Supervisor-OWNER

Medicap Pharmacy
Newport News, Virginia
07.2007 - Current
  • Oversaw routine tasks while maintaining high accuracy and effectiveness.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

PHARMACIST IN CHARGE

Rite-Aid Pharmacy
Newport News, Virginia
06.1999 - 06.2007
  • Supervised pharmacy operations to ensure compliance with regulations and safety standards.
  • Managed inventory levels to maintain optimal stock of medications and supplies.
  • Provided guidance to pharmacy staff on medication management and patient care practices.
  • Conducted medication reviews to ensure accuracy and prevent drug interactions.
  • Collaborated with healthcare providers to optimize patient medication therapy plans.
  • Trained new pharmacists and technicians on procedures and best practices.
  • Implemented workflow improvements to enhance service delivery in the pharmacy.
  • Resolved customer inquiries regarding prescriptions and health-related questions effectively.
  • Achieved optimum staff performance through proactive management and monitoring of daily activities.
  • Analyzed patient profiles for the purpose of providing optimal pharmaceutical care.
  • Managed workflow within the pharmacy department according to established standards.
  • Monitored, evaluated, and updated medication inventory levels on a regular basis.
  • Identified opportunities for cost savings through utilization of generic drugs when appropriate.
  • Generated daily and monthly operational reports concerning medication usage trends at facility level.
  • Ensured accurate and timely dispensing of medications to patients in accordance with physician instructions.
  • Facilitated communication between pharmacists, physicians and other healthcare personnel involved in patient care.
  • Collaborated with other healthcare providers in developing therapeutic plans for individual patients.
  • Developed policies and procedures related to pharmacy operations to ensure compliance with federal and state regulations.
  • Participated in professional continuing education activities in order to remain current on new developments in the field of pharmacy practice.
  • Performed quality assurance reviews on prescription orders before they were filled by technicians.
  • Oversaw the training program for newly hired pharmacists and technicians.
  • Checked medication orders against appropriate standards of care and recommended therapy changes to treating physicians and facility staff.
  • Educated staff on regulatory changes, drug recalls and investigational studies.
  • Resolved customer complaints promptly in a professional manner.
  • Implemented cost-containment strategies covering both dispensing and procurement activities.
  • Monitored employee performance and provided feedback for improvement.
  • Offered clinical expertise to help resolve drug-related questions and concerns initiated by staff and administrators.
  • Assisted customers with questions about their prescriptions or over-the-counter medications.
  • Advised patients on proper usage of prescribed drugs including dosage amounts, possible side effects, interactions between drugs.
  • Counseled patients on preventive health measures such as diet modification, exercise programs, stress management techniques.
  • Resolved billing issues with insurance companies in order to facilitate payment for medications dispensed.

Staff Pharmacist

Eckerd Drug Store
Norfolk, Virginia
08.1996 - 03.1999
  • Dispensed medications accurately to patients and healthcare providers.
  • Reviewed prescriptions for appropriateness and potential drug interactions.
  • Provided medication counseling to patients on proper usage and side effects.
  • Managed inventory levels and ensured medication storage compliance.
  • Collaborated with healthcare teams to optimize patient medication plans.
  • Monitored patient medication therapy for safety and effectiveness.
  • Educated pharmacy staff on new medications and regulatory changes.
  • Implemented pharmacy policies to enhance service quality and efficiency.
  • Assisted with inventory control processes such as ordering supplies and reconciling invoices.
  • Provided medication counseling to patients on proper use, side effects, and potential drug interactions.
  • Managed the filling and dispensing of prescriptions under established policies and procedures.
  • Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
  • Checked prescriptions for appropriate dosage, drug interactions, or allergies before dispensing medications.
  • Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
  • Collaborated with physicians to provide patients with high-quality and cost-effective medications.
  • Increased focus on pharmacies encompassing health services by administering immunizations and delivering patient consultations.
  • Maintained accurate records of patient profiles, medications, and inventories.
  • Assisted in training pharmacy technicians on prescription processing, inventory management, and customer service skills.
  • Ensured compliance with state laws, regulations, and professional standards related to pharmacy practice.
  • Facilitated the implementation of new technologies, such as automated dispensing systems, into the workflow process.
  • Advised and consulted with patients on potential side effects, drug interactions, storage requirements, and directions for use.
  • Reviewed packages and medication bottles for proper labeling before distributing to patients.
  • Analyzed drug utilization patterns to recommend cost-effective therapeutic alternatives.
  • Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.

Staff Pharmacist

Bethesda Hospital
Bethesda, Maryland
09.1986 - 07.1997
  • Dispensed medications accurately to patients and healthcare providers.
  • Reviewed prescriptions for appropriateness and potential drug interactions.
  • Provided medication counseling to patients on proper usage and side effects.
  • Managed inventory levels and ensured medication storage compliance.
  • Monitored patient medication therapy for safety and effectiveness.
  • Collaborated with healthcare teams to optimize patient medication plans.
  • Provided medication counseling to patients on proper use, side effects, and potential drug interactions.
  • Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
  • Checked prescriptions for appropriate dosage, drug interactions, or allergies before dispensing medications.
  • Collaborated with physicians to provide patients with high-quality and cost-effective medications.
  • Maintained accurate records of patient profiles, medications and inventories.

Staff Pharmacist

PEOPLES-CVS PHARMACY
Greenbelt, Maryland
07.1988 - 07.1996
  • Dispensed medications accurately to patients and healthcare providers.
  • Reviewed prescriptions for appropriateness and potential drug interactions.
  • Provided medication counseling to patients on proper usage and side effects.
  • Managed inventory levels and ensured medication storage compliance.
  • Collaborated with healthcare teams to optimize patient medication plans.
  • Educated pharmacy staff on new medications and regulatory changes.
  • Implemented pharmacy policies to enhance service quality and efficiency.
  • Assisted with inventory control processes such as ordering supplies, reconciling invoices.
  • Provided medication counseling to patients on proper use, side effects, and potential drug interactions.
  • Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
  • Checked prescriptions for appropriate dosage, drug interactions, or allergies before dispensing medications.
  • Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
  • Collaborated with physicians to provide patients with high-quality and cost-effective medications.
  • Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.

Staff Pharmacist

Jeff Davis Hospital
Houston, Texas
06.1985 - 08.1986
  • Dispensed medications accurately to patients and healthcare providers.
  • Reviewed prescriptions for appropriateness and potential drug interactions.
  • Provided medication counseling to patients on proper usage and side effects.
  • Managed inventory levels and ensured medication storage compliance.
  • Collaborated with healthcare teams to optimize patient medication plans.
  • Monitored patient medication therapy for safety and effectiveness.
  • Assisted with inventory control processes such as ordering supplies, reconciling invoices.
  • Provided medication counseling to patients on proper use, side effects and potential drug interactions.
  • Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.

Education

Pharmacy

Texas Southern University
Houston, TX
05-1984

Skills

  • Medication management
  • Pharmacy operations
  • Regulatory compliance
  • Inventory control
  • Quality assurance
  • Customer relationship management
  • Conflict resolution
  • Problem solving
  • Time management
  • Therapeutic monitoring
  • Immunization administration
  • Drug utilization review
  • Pharmacy software proficiency
  • Leadership skills
  • Effective communication
  • Medication storage optimization
  • Drug interactions analysis
  • Medication therapy management
  • Pharmacy law

Certification

REGISTERED PHARMACIST WITH THE VIRGINIA BOARD OF PHARMACY.

Accomplishments

GRADUATED CUM LAUDE HONORS AT TEXAS SOUTHERN UNIVERSITY.

CERTIFATE OF DIABETIC MANAGEMENT 12/07/2007

MEMBER OF AMERICAN SOCIETY OF CONSULTANT PHARMACIST 2012

Timeline

Pharmacist Supervisor-OWNER

Medicap Pharmacy
07.2007 - Current

PHARMACIST IN CHARGE

Rite-Aid Pharmacy
06.1999 - 06.2007

Staff Pharmacist

Eckerd Drug Store
08.1996 - 03.1999

Staff Pharmacist

PEOPLES-CVS PHARMACY
07.1988 - 07.1996

Staff Pharmacist

Bethesda Hospital
09.1986 - 07.1997

Staff Pharmacist

Jeff Davis Hospital
06.1985 - 08.1986

Pharmacy

Texas Southern University
BANYO NDANGA