BANYO NDANGA
Yorktown,VA
Overview
40
40
years of professional experience
1
1
Certification
Work History
Pharmacist Supervisor-OWNER
Medicap Pharmacy
Newport News, Virginia
07.2007 - Current
- Oversaw routine tasks while maintaining high accuracy and effectiveness.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
PHARMACIST IN CHARGE
Rite-Aid Pharmacy
Newport News, Virginia
06.1999 - 06.2007
- Supervised pharmacy operations to ensure compliance with regulations and safety standards.
- Managed inventory levels to maintain optimal stock of medications and supplies.
- Provided guidance to pharmacy staff on medication management and patient care practices.
- Conducted medication reviews to ensure accuracy and prevent drug interactions.
- Collaborated with healthcare providers to optimize patient medication therapy plans.
- Trained new pharmacists and technicians on procedures and best practices.
- Implemented workflow improvements to enhance service delivery in the pharmacy.
- Resolved customer inquiries regarding prescriptions and health-related questions effectively.
- Achieved optimum staff performance through proactive management and monitoring of daily activities.
- Analyzed patient profiles for the purpose of providing optimal pharmaceutical care.
- Managed workflow within the pharmacy department according to established standards.
- Monitored, evaluated, and updated medication inventory levels on a regular basis.
- Identified opportunities for cost savings through utilization of generic drugs when appropriate.
- Generated daily and monthly operational reports concerning medication usage trends at facility level.
- Ensured accurate and timely dispensing of medications to patients in accordance with physician instructions.
- Facilitated communication between pharmacists, physicians and other healthcare personnel involved in patient care.
- Collaborated with other healthcare providers in developing therapeutic plans for individual patients.
- Developed policies and procedures related to pharmacy operations to ensure compliance with federal and state regulations.
- Participated in professional continuing education activities in order to remain current on new developments in the field of pharmacy practice.
- Performed quality assurance reviews on prescription orders before they were filled by technicians.
- Oversaw the training program for newly hired pharmacists and technicians.
- Checked medication orders against appropriate standards of care and recommended therapy changes to treating physicians and facility staff.
- Educated staff on regulatory changes, drug recalls and investigational studies.
- Resolved customer complaints promptly in a professional manner.
- Implemented cost-containment strategies covering both dispensing and procurement activities.
- Monitored employee performance and provided feedback for improvement.
- Offered clinical expertise to help resolve drug-related questions and concerns initiated by staff and administrators.
- Assisted customers with questions about their prescriptions or over-the-counter medications.
- Advised patients on proper usage of prescribed drugs including dosage amounts, possible side effects, interactions between drugs.
- Counseled patients on preventive health measures such as diet modification, exercise programs, stress management techniques.
- Resolved billing issues with insurance companies in order to facilitate payment for medications dispensed.
Staff Pharmacist
Eckerd Drug Store
Norfolk, Virginia
08.1996 - 03.1999
- Dispensed medications accurately to patients and healthcare providers.
- Reviewed prescriptions for appropriateness and potential drug interactions.
- Provided medication counseling to patients on proper usage and side effects.
- Managed inventory levels and ensured medication storage compliance.
- Collaborated with healthcare teams to optimize patient medication plans.
- Monitored patient medication therapy for safety and effectiveness.
- Educated pharmacy staff on new medications and regulatory changes.
- Implemented pharmacy policies to enhance service quality and efficiency.
- Assisted with inventory control processes such as ordering supplies and reconciling invoices.
- Provided medication counseling to patients on proper use, side effects, and potential drug interactions.
- Managed the filling and dispensing of prescriptions under established policies and procedures.
- Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
- Checked prescriptions for appropriate dosage, drug interactions, or allergies before dispensing medications.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Collaborated with physicians to provide patients with high-quality and cost-effective medications.
- Increased focus on pharmacies encompassing health services by administering immunizations and delivering patient consultations.
- Maintained accurate records of patient profiles, medications, and inventories.
- Assisted in training pharmacy technicians on prescription processing, inventory management, and customer service skills.
- Ensured compliance with state laws, regulations, and professional standards related to pharmacy practice.
- Facilitated the implementation of new technologies, such as automated dispensing systems, into the workflow process.
- Advised and consulted with patients on potential side effects, drug interactions, storage requirements, and directions for use.
- Reviewed packages and medication bottles for proper labeling before distributing to patients.
- Analyzed drug utilization patterns to recommend cost-effective therapeutic alternatives.
- Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
Staff Pharmacist
Bethesda Hospital
Bethesda, Maryland
09.1986 - 07.1997
- Dispensed medications accurately to patients and healthcare providers.
- Reviewed prescriptions for appropriateness and potential drug interactions.
- Provided medication counseling to patients on proper usage and side effects.
- Managed inventory levels and ensured medication storage compliance.
- Monitored patient medication therapy for safety and effectiveness.
- Collaborated with healthcare teams to optimize patient medication plans.
- Provided medication counseling to patients on proper use, side effects, and potential drug interactions.
- Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
- Checked prescriptions for appropriate dosage, drug interactions, or allergies before dispensing medications.
- Collaborated with physicians to provide patients with high-quality and cost-effective medications.
- Maintained accurate records of patient profiles, medications and inventories.
Staff Pharmacist
PEOPLES-CVS PHARMACY
Greenbelt, Maryland
07.1988 - 07.1996
- Dispensed medications accurately to patients and healthcare providers.
- Reviewed prescriptions for appropriateness and potential drug interactions.
- Provided medication counseling to patients on proper usage and side effects.
- Managed inventory levels and ensured medication storage compliance.
- Collaborated with healthcare teams to optimize patient medication plans.
- Educated pharmacy staff on new medications and regulatory changes.
- Implemented pharmacy policies to enhance service quality and efficiency.
- Assisted with inventory control processes such as ordering supplies, reconciling invoices.
- Provided medication counseling to patients on proper use, side effects, and potential drug interactions.
- Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
- Checked prescriptions for appropriate dosage, drug interactions, or allergies before dispensing medications.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Collaborated with physicians to provide patients with high-quality and cost-effective medications.
- Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
Staff Pharmacist
Jeff Davis Hospital
Houston, Texas
06.1985 - 08.1986
- Dispensed medications accurately to patients and healthcare providers.
- Reviewed prescriptions for appropriateness and potential drug interactions.
- Provided medication counseling to patients on proper usage and side effects.
- Managed inventory levels and ensured medication storage compliance.
- Collaborated with healthcare teams to optimize patient medication plans.
- Monitored patient medication therapy for safety and effectiveness.
- Assisted with inventory control processes such as ordering supplies, reconciling invoices.
- Provided medication counseling to patients on proper use, side effects and potential drug interactions.
- Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
Education
Pharmacy
Texas Southern University
Houston, TX05-1984
Skills
- Medication management
- Pharmacy operations
- Regulatory compliance
- Inventory control
- Quality assurance
- Customer relationship management
- Conflict resolution
- Problem solving
- Time management
- Therapeutic monitoring
- Immunization administration
- Drug utilization review
- Pharmacy software proficiency
- Leadership skills
- Effective communication
- Medication storage optimization
- Drug interactions analysis
- Medication therapy management
- Pharmacy law
Certification
REGISTERED PHARMACIST WITH THE VIRGINIA BOARD OF PHARMACY.
Accomplishments
GRADUATED CUM LAUDE HONORS AT TEXAS SOUTHERN UNIVERSITY.
CERTIFATE OF DIABETIC MANAGEMENT 12/07/2007
MEMBER OF AMERICAN SOCIETY OF CONSULTANT PHARMACIST 2012
Timeline
Pharmacist Supervisor-OWNER
Medicap Pharmacy
07.2007 - Current
PHARMACIST IN CHARGE
Rite-Aid Pharmacy
06.1999 - 06.2007
Staff Pharmacist
Eckerd Drug Store
08.1996 - 03.1999
Staff Pharmacist
PEOPLES-CVS PHARMACY
07.1988 - 07.1996
Staff Pharmacist
Bethesda Hospital
09.1986 - 07.1997
Staff Pharmacist
Jeff Davis Hospital
06.1985 - 08.1986
Pharmacy
Texas Southern University