Bao Dominic Nguyen
Murphys,CA
Summary
Five years of experience in business administration, customer service, financial and operational management. Bachelor of Science degree in Business Administration with extensive business strategy and competitive advantage research in dominant corporations. 4 years of managerial experience within an account / district / regional level position for a healthcare-providing corporation. Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Overview
14
14
years of professional experience
Work History
Business Owner
UNITED AUTO REPAIR
07.2012 - Current
- Generated $1.5 million in annual revenue
- Provided customers with written services for their vehicles' needs.
- Put together realistic budgets based on costs and fees for successfully operating the business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions.
Regional Training Manager
HEALTHCARE SERVICES GROUP, INC
08.2011 - 07.2012
- Provided labor code, company policy, and procedural training to 10 districts in Northern California
- Generated over $35 million in annual revenue sales for the Northern California region
- Regional representative in union bargaining negotiations and litigations to protect company assets
- Conducted training courses and prepared videos for long-term use.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Directed training programs and development paths for managers and supervisors.
Senior District Manager
HEALTHCARE SERVICES GROUP, INC
11.2009 - 08.2011
- Managed a district of 15 long-term care facilities with responsibility over the 5 areas of a business at the district level of the company: Operations, Finance, Business Development, Management Development, Client RelationsDirectly.
- Oversaw an average of 150 staff members, 12 account managers, and 3 training / key managers within the district
- Region’s top recruiter hiring and developing multiple upwardly mobile candidates with 3 entering the district level of the company.
Education
Bachelors of Science - Business Administration
SAN FRANCISCO STATE UNIVERSITY
San Francisco, CA05.2008
Skills
- Sales Strategies
- Staff Management
- Sales Planning
- Task Delegation
- Customer Service
Timeline
Business Owner
UNITED AUTO REPAIR
07.2012 - Current
Regional Training Manager
HEALTHCARE SERVICES GROUP, INC
08.2011 - 07.2012
Senior District Manager
HEALTHCARE SERVICES GROUP, INC
11.2009 - 08.2011
Bachelors of Science - Business Administration
SAN FRANCISCO STATE UNIVERSITY
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