BAO Quynh TRAn
Garland,TX
Summary
Organized Receptionist with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Hang My Cargo
Garland, TX
03.2024 - 07.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Computer knowledge working on cargo documents.
Manager
Zero Gravity Head Spa
Richardson, TX
05.2022 - 12.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and confirmed appointments.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Team working experience, assisted co-workers with Head Spa experience.
Education
Associate of Science - Computer Science
Dallas College
Dallas, TXSkills
- Customer Service
- Appointment confirmation
- Fluent in Vietnamese and English
- Skilled in technology and computer
- Issue handling
- Scheduling appointments
- Problem-solving skills
- Customer assistance and interaction
- Verbal and written communication
Timeline
Front Desk Receptionist
Hang My Cargo
03.2024 - 07.2024
Manager
Zero Gravity Head Spa
05.2022 - 12.2023
Associate of Science - Computer Science
Dallas College
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