Baoyi Zhuang
Stony Brook,NY
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
1
1
year of professional experience
Work History
Receptionist
Lucky Nail Salon
12.2023 - 01.2024
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Cashier
Ruby Thai Kitchen
05.2023 - 08.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor of Science - Applied Mathematics & Statistics
SUNY Stony Brook
Stony Brook, NY05.2026
Skills
- Office Management
- Data Entry
- Time Management
- Scheduling Appointments
- Project Coordination
- File Management
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Receptionist
Lucky Nail Salon
12.2023 - 01.2024
Cashier
Ruby Thai Kitchen
05.2023 - 08.2023
Bachelor of Science - Applied Mathematics & Statistics
SUNY Stony Brook
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