Summary
Overview
Work History
Education
Skills
Timeline
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Barbara Anderson

Anchorage,AK

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience

Work History

Clerk

State Of AK
02.2006 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed calendars and scheduled appointments to maintain smooth flow of operations.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Booked and prepared meeting rooms, making arrangements for availability of refreshments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Processed incoming and outgoing mail and packages according to established procedures.

Clerk

Seastate One Marine
06.2002 - 06.2006
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Issued invoices and followed up on outstanding payments to remind clients to pay on time.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Purchased and maintained office supplies.

Education

Diploma - Business Administration

Briarwood College
Southington, CT
09.1969

Diploma - College

Bristol Eastern High School
Bristol, CT
06.1968

Skills

  • File and Database Management
  • Product and Service Sales
  • Calendar Management
  • Verbal and Writing Communication
  • Cash Handling
  • Mail Processing
  • Customer Satisfaction
  • Handling Payments
  • Office Supplies and Inventory
  • Employee Timesheet Processing
  • Telephone Etiquette

Timeline

Clerk

State Of AK
02.2006 - Current

Clerk

Seastate One Marine
06.2002 - 06.2006

Diploma - Business Administration

Briarwood College

Diploma - College

Bristol Eastern High School

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Barbara Anderson