Barb Franzenburg
Vinton,IA
Summary
Hardworking Dietary Manager knowledgeable about running high-quality department for health care facilities. Adept at ordering food, planning menus and training team members. Successful at keeping dietary operations running smoothly, maintaining costs and improving menu offerings. Bringing expertise in food safety, good communication skills and an adaptable approach to solving routine and complex issues. Results-oriented dietary professional with excellent leadership and planning abilities. Familiar with working with dietitian staff to set appropriate menus and building strong relationships with residents. Offering 16 years' experience in the field. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
25
25
years of professional experience
Work History
Assembler
Whirlpool Amana
Amana, IA
02.2017 - Current
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Dietary Manager
Rock Ridge Care Center
Shellsburg, United States
08.2010 - 02.2017
- Monitored production to check safety, standardized production and appropriate portioning.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Purchased food supplies for department according to budget limitations.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Dietary Manager
Tripoli Nursing Home
Tripoli, IA
05.2001 - 08.2010
- Monitored production to check safety, standardized production and appropriate portioning.
- Visited with residents to inquire about satisfaction, quality and personal preferences.
- Consulted with dietitians to plan menus appropriate for patient needs.
- Interviewed, hired and trained dietary personnel to provide optimal service.
- Purchased food supplies for department according to budget limitations.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Increased kitchen efficiency [Number]% by streamlining processes, reducing waste and mentoring team members on proper procedures.
Education
Certificate - Dietary Manager
University of North Dakota
Grand Forks, ND09.2001
High School Diploma -
Tripoli Community High School
Tripoli, IA05.1988
Skills
- Health Code Compliance
- Performance Improvement
- Waste Reduction
- Customer Experience
- Cooking Procedures
- Employee Performance Evaluations
- Food Inventories
- Menu Pricing and Writing
Timeline
Assembler
Whirlpool Amana
02.2017 - Current
Dietary Manager
Rock Ridge Care Center
08.2010 - 02.2017
Dietary Manager
Tripoli Nursing Home
05.2001 - 08.2010
Certificate - Dietary Manager
University of North Dakota
High School Diploma -
Tripoli Community High School