BARBARA MARKOVIC
IT Program Manager
Cumming,GA
Summary
Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 8-year record of building positive relationships with internal and external stakeholders.
Overview
1
1
Certificate
9
9
years of professional experience
Education
MBA -
Keller Graduate School of Management
Alpharetta, GA05.2012
Bachelor of Science - Business Management
Devry University of Technology
Alpharetta, GA04.2010
Skills
- Project Management
- Program Management
- SDLC
- Teamwork &Leadership
- IT Operations
- Multilevel Collaboration
- Scrum & Agile Methodologies
- Project Workflow Optimization
- Risk Assessment & Monitoring
- Stakeholder Management Skills
- Interpersonal Communication
- Analytical Problem-Solving
- Business Process Improvement
Certification
- PMP Certification - Project Management Institute, April 2024
Timeline
Corporate IT Product Manager
Entrata
05.2023 - Current
IT Program Manager
Safe-Guard International, LLC
02.2022 - 05.2023
Senior IT Project Manager
Safe-Guard International, LLC
08.2021 - 02.2022
IT Project Manager
Safe-Guard International, LLC
03.2020 - 08.2021
Senior IT Project Manager
RentPath
05.2018 - 03.2019
IT Project Manager
RentPath
01.2015 - 05.2018
MBA -
Keller Graduate School of Management
Bachelor of Science - Business Management
Devry University of Technology
Work History
Corporate IT Product Manager
Entrata
05.2023 - Current
- Organized companies overall roadmap and improved efficiency within first 3 months by 25%.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Prioritized roadmap in order to achieve product goals and metrics.
IT Program Manager
Safe-Guard International, LLC
02.2022 - 05.2023
- Partnered and facilitated close collaboration with teams at all levels, working with developers on project details and summarizing progress at executive level.
- Effectively learned and communicated technical context, aligning it with business objectives to drive project deliverables, allocate resources, and set timelines..
- Led daily/weekly project communication and status reporting, including Scrum meetings and associated action items.
- Implemented new reporting structure to provide visibility into project statuses to stakeholders and executives
- Coached and mentored teams on resource planning, project management best practices and delivery of project outcomes that resulted in 40% of functional teams productivity and quality improvement
- Allocated projects to cross-functional teams, created schedules, and ensured timely and high quality products and features were being completed and delivered on time
- Managed multiple large scale complex projects at same time from beginning to end ,and ensured that 98% of projects were delivered on time
- Created and implemented PMO best practice, processes and procedures are in alignment with SDLC and business processes using Agile methodology
- Worked with stakeholders on requirements, as well as regular cadence for project prioritization, and status reviews.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Senior IT Project Manager
Safe-Guard International, LLC
08.2021 - 02.2022
- Executed companies largest platform migration with zero downtime to client
- Supervised business analyst, development team, quality assurance personnel in establishing and delivering high performing IT projects
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Managed scheduling of Application Development releases and ensured all information was submitted on time and approved for release
- Directly managed full life cycle of projects including project initiation and planning, development, testing, implementation, and closeout
- Developed comprehensive monitoring of risks, issues, dependencies, contingent plans and available resources to remove road blocks resulting in 95% of milestone achievements on time
- Improved team productivity by 40% with cross-functional teams.
IT Project Manager
Safe-Guard International, LLC
03.2020 - 08.2021
- Led and executed $2 million dollar implementation project that improved 35% operational efficiency between sales and development departments
- Developed project plans identifying key issues, approaches and performance metrics.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Launched new progressive web application that improved operations efficiency by 60%
- Proposed and implemented system enhancements to improve performance and reliability of storage environment.
- Oversaw design, testing, and launch of all large project implementations
- Managed seamless implementation of projects with 98% on-time delivery.
Senior IT Project Manager
RentPath
05.2018 - 03.2019
- Managed team of 10 Project Managers
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Maintained schedules to meet key milestones at every project phase.
- Communicated project plans and progress to key stakeholders and project contributors.
- Updated customers and senior leaders on progress and roadblocks.
- Led new company acquisition initiative that resulted in $ 2.5 million dollars in sales revenue and was completed ahead of schedule
- Managed all reporting to customers and executives during and after project closeout.
IT Project Manager
RentPath
01.2015 - 05.2018
- Led migration project of CPQ for Salesforce for entire company of 800 employees
- Effectively managed 20-25 projects simultaneously
- Managed all aspects of projects including, scrum calls, sprint & capacity planing, resource allocation, project documentation, client engagement, and deployments
- Improved project efficiency by creating reporting for delivery and executive team.
- Developed project plans identifying key issues, approaches and performance metrics.
- Developed project management roadmap to define project objectives, timelines and milestones.
Languages
Croatian
Native or Bilingual
German
Full Professional
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