Maintained appropriate filing of personal and professional documentation.
Oversaw personal and professional calendars and coordinated appointments for future events.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Demonstrated strong organizational and time management skills while managing multiple projects.
Caregiver
Independant
09.2011 - 06.2019
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
Personal Care Giver
Independent Contractor
03.2011 - 09.2011
I provided personal care for a stroke victim from September 2011 to September 2011, when I was hired by my parents to take care of my mother due to her age and dementia.
Customer Service Representative
American Family Insurance
03.2004 - 06.2008
I filed claims and handled general office duties for our local American Family office
This included answering phones, managing the paperwork in the office
I also oversaw billing for our clients, helped onboard new clients and managed the calendar of the insurance agent I reported to.
Office Manager
Legacy Homes
03.1995 - 06.2006
I handled general office duties, including answering phones, faxing, copying, and helping manage billing and scheduling
I also assisted new home owners manage their paperwork after their home purchase
While with Legacy homes I helped our company earn a Reggie Award and People's Choice Award for Legacy Homes in 2002 and 2003.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Worked well in a team setting, providing support and guidance.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Restaurant Team Member
Ponderosa Steak house
Lacrosse , Wi
05.1979 - 05.1995
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Developed and maintained courteous and effective working relationships.
Stocker
Target
Roseville, MN
02.1985 - 02.1986
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Developed and maintained courteous and effective working relationships.
Education
US Career Institute Certificate in Medical Coding -
07.2018
Onalaska High School
Onalaska, WI
05.1981
Skills
Time Management
Multitasking and Organization
Customer Service
Strong Work Ethic
Interior Decorating
Screening Incoming Calls
Travel Arrangement Coordination
Valid Driver's License
Shopping Services
Schedule Management
Shipping and Receiving Packages
Mail Sorting
Grammar Understanding
Food Service Background
Appointment Scheduling
Maintain Filing Systems
Document Filing and Retrieval
Seeking
I am Looking for a position where I can show my creative side while helping people achieve their goals .
Timeline
Personal Assistant
Lahvic Ventures LLC
05.2020 - 05.2024
Caregiver
Independant
09.2011 - 06.2019
Personal Care Giver
Independent Contractor
03.2011 - 09.2011
Customer Service Representative
American Family Insurance
03.2004 - 06.2008
Office Manager
Legacy Homes
03.1995 - 06.2006
Stocker
Target
02.1985 - 02.1986
Restaurant Team Member
Ponderosa Steak house
05.1979 - 05.1995
US Career Institute Certificate in Medical Coding -