BARB Olson
New Brighton,MN
Overview
45
45
years of professional experience
Work History
Personal Assistant
Lahvic Ventures LLC
Rochester, WA
05.2020 - 05.2024
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Caregiver
Independant
La Crosse, WI
09.2011 - 06.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
Personal Care Giver
Independent Contractor
Duluth, MN
03.2011 - 09.2011
- I provided personal care for a stroke victim from September 2011 to September 2011, when I was hired by my parents to take care of my mother due to her age and dementia.
Customer Service Representative
American Family Insurance
03.2004 - 06.2008
- I filed claims and handled general office duties for our local American Family office
- This included answering phones, managing the paperwork in the office
- I also oversaw billing for our clients, helped onboard new clients and managed the calendar of the insurance agent I reported to.
Office Manager
Legacy Homes
03.1995 - 06.2006
- I handled general office duties, including answering phones, faxing, copying, and helping manage billing and scheduling
- I also assisted new home owners manage their paperwork after their home purchase
- While with Legacy homes I helped our company earn a Reggie Award and People's Choice Award for Legacy Homes in 2002 and 2003.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Restaurant Team Member
Ponderosa Steak house
Lacrosse , Wi
05.1979 - 05.1995
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
Stocker
Target
Roseville, MN
02.1985 - 02.1986
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
Education
US Career Institute Certificate in Medical Coding -
07.2018
Onalaska High School
Onalaska, WI05.1981
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Interior Decorating
- Screening Incoming Calls
- Travel Arrangement Coordination
- Valid Driver's License
- Shopping Services
- Schedule Management
- Shipping and Receiving Packages
- Mail Sorting
- Grammar Understanding
- Food Service Background
- Appointment Scheduling
- Maintain Filing Systems
- Document Filing and Retrieval
Seeking
I am Looking for a position where I can show my creative side while helping people achieve their goals .
Timeline
Personal Assistant
Lahvic Ventures LLC
05.2020 - 05.2024
Caregiver
Independant
09.2011 - 06.2019
Personal Care Giver
Independent Contractor
03.2011 - 09.2011
Customer Service Representative
American Family Insurance
03.2004 - 06.2008
Office Manager
Legacy Homes
03.1995 - 06.2006
Stocker
Target
02.1985 - 02.1986
Restaurant Team Member
Ponderosa Steak house
05.1979 - 05.1995
US Career Institute Certificate in Medical Coding -
Onalaska High School