Barb Outrich
Perryopolis
Summary
Experienced Human Resources Professional with over 15 years’ experience including benefits, full employee life cycle, new hire experience, employee relations, retention and engagement and an excellent customer service background. Proactive problem-solver possessing business and operations acumen honed through progressive career history, diverse industries knowledge and education.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Human Resources Director
Arc of Fayette County
07.2022 - Current
- Partnered with CEO as strategic Business leader; aligned HR strategy with mission delivery, organizational growth, and the highly regulated ID/D service environment.
- Designed and implemented full life cycle employee experience (recruitment, onboarding, retention, performance, exit).
- Improved hiring process, reducing time-to-hire fill and boosting candidate quality.
- Spearhead performance-based contracting initiatives through Pennsylvania’s Office of Developmental Programs (ODP), including: Creating and submitting all required documentation, policies, and quality metrics to ODP.
- Established evaluation and performance management policies and measurements.
- Implemented agency credentialing program for DSPs
- Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
- Represented organization at personnel-related hearings and investigations.
- Maintained "open door" policy to encourage employee communications.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Oversee health and welfare benefits.
Human Resources Manager
Arc of Fayette County
11.2020 - 07.2022
- Transitioned the organization from reliance on a third party HR consultant to a fully functional in-house Human Resources Department improving culture and responsiveness.
- Created a strategic HR role within the organization, positioning HR as a proactive business partner rather than a transactional function.
- Increased employee engagement and retention through in-house culture initiatives, professional development and timely HR support.
- Provide HR consultation services to leadership and department heads
- Encourage open communications to aid in promoting positive, engaging work environment
- Direct HR programs, policies and processes to improve operational efficiency
- Built a full life cycle HR program including recruitment, onboarding, employee relations, training, performance management and offboarding.
- Handle sensitive employee and company information with highest level of confidentiality and discretion
- Investigate workplace issues with professionalism and confidentiality.
Benefits and Leave Administrator
Keystone Human Services
07.2019 - 08.2020
- Coordinated day to day operations of employee group benefits and leave administration for approximately 3,500 employees, administered medical, dental, vision, life & disability, supplemental insurances, and regulatory compliance for ERISA, Section 125, and PPACA
- Created and configured processes in HRIS to automate life event changes and voluntary benefit deduction changes for all affiliates
- Investigated discrepancies and situations, providing a mutually beneficial resolution to all parties
- Maintained new hire, job change and qualifying life events in HRIS (Workday, Ultimate Software)
- Provided first class customer service for internal and external customers
- Monitored and respond to questions in benefits and FMLA mailboxes
- Planned and implement open enrollment processes in Workday
- Designed and developed new benefits materials for Open Enrollment and NEO
- Maintained tracking system for leaves of absence including calculating adjustments to employee pay, based on available paid time off and benefits premium payments.
Benefits and Compensation Specialist
Santa Fe Health Care, Inc
08.2017 - 07.2019
- Supported HR shared services model for 7 affiliate companies and approximately 2000 employees administering all health and welfare benefit plans, such as medical, dental, vision, life & disability, supplemental insurances, 401(k), 403 (b), and pension plans, and regulatory compliance for ERISA, Section 125, and PPACA
- Configured and implemented processes in HRIS – Open enrollment, life event changes and voluntary benefit deduction changes for all affiliates
- Maintained codes and tables for approximately 18 deduction/benefit groups in HRIS
- Configured an annual merit increase process for each affiliate in HRIS compensation module
- Designed and developed new benefits materials for each company
- Managed benefit billing reconciliation and invoice process
- Conducted new employee orientation.
Records and Gifts Processing Assistant
Bucknell University
03.2015 - 08.2017
- US
Payroll/Accounting Coordinator
Selinsgrove Ford
11.2014 - 03.2015
- US
Payroll Benefits Assistant
Metro Bank
11.2012 - 07.2013
- US
Human Resources Administrator
E.W. Bowman, Inc
09.2001 - 10.2012
- US
Education
Bachelor of Science Degree - Employee and Labor Relations
Penn State University
Associates of Liberal Arts Degree - Business Administration Focus
Penn State University
Skills
- Cross-Functional Collaboration
- Employee Retention & Engagement
- Human Resources Information Systems
- Regulatory Compliance and Policy
- Compensation
- Performance Management
- Employee Onboarding
- Organizational Development
- Benefits Administration
- Leave Administration
- Retirement Account Administration
Certification
SHRM-CP Society of Human Resources Management-Certified Professional
Timeline
Human Resources Director
Arc of Fayette County
07.2022 - Current
Human Resources Manager
Arc of Fayette County
11.2020 - 07.2022
Benefits and Leave Administrator
Keystone Human Services
07.2019 - 08.2020
Benefits and Compensation Specialist
Santa Fe Health Care, Inc
08.2017 - 07.2019
Records and Gifts Processing Assistant
Bucknell University
03.2015 - 08.2017
Payroll/Accounting Coordinator
Selinsgrove Ford
11.2014 - 03.2015
Payroll Benefits Assistant
Metro Bank
11.2012 - 07.2013
Human Resources Administrator
E.W. Bowman, Inc
09.2001 - 10.2012
Associates of Liberal Arts Degree - Business Administration Focus
Penn State University
Bachelor of Science Degree - Employee and Labor Relations
Penn State University
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