Summary
Overview
Work History
Education
Skills
Timeline
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Barb Werderitch

Arlington Heights,IL

Summary

Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Highly proficient in accounting and financial statement preparation and analysis.

Overview

19
19
years of professional experience

Work History

Practice Administrator

UroPartners, LLC
Mount Prospect, IL
December - Current
  • Managed daily operations of the practice
  • Developed and implemented policies and procedures
  • Complied with OSHA and HIPAA regulations.
  • Addressed patient complaints in a timely manner to maintain high satisfaction ratings.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Implemented strategies to reduce overhead costs while increasing revenue sources.
  • Analyzed financial data to identify areas of improvement in cost control initiatives.
  • Created monthly reports detailing practice metrics such as appointment volume, no-shows, collections.
  • Reviewed contracts for vendors providing services or products related to the practice operations.
  • Assessed staffing levels against operational needs in order to optimize resources utilization.
  • Explained policies, procedures and services to patients.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Consulted with clinicians to develop business strategy.
  • Oversaw largest division of UroPartners locations - consisting of 60 employees and four office locations.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Assisted with development of regulatory compliance systems.
  • Resolved billing issues promptly to maintain positive relationships with patients.
  • Oversaw recruitment efforts for new employees and provided onboarding training sessions.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Mentored and coached interns and newly hired team members on office procedures and computer systems.
  • Coordinated with insurance companies to verify coverage for patients and determine any additional fees owed by the patient.
  • Motivated staff by offering direction and providing constructive feedback.
  • Communicated with patients with compassion while keeping medical information private.
  • Created and maintained electronic record management (EMR) systems to store data and develop reports.
  • Planned special events such as health fairs or community outreach programs.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Monitored employee attendance records and maintained time off requests and approvals accordingly.
  • Analyzed financial data to identify areas of improvement or potential cost savings initiatives.
  • Supported entire practice's staff, which boosted efficiency and improved overall process flow.
  • Conducted regular meetings with practice staff to review performance objectives, goals, and outcomes.
  • Created and implemented policies and procedures for effective practice management.
  • Maintained records management system to process personnel information and produce reports.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Recruited, hired and trained new medical and facility staff.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Tracked progress towards meeting organizational goals through periodic evaluations.
  • Achieved cost-savings by developing functional solutions to problems.

Accountant Assistant

Donlan Goldman & Roth, P.C.
Des Plaines, IL
01.2005 - 12.2010
  • Analyzed balance sheets for mistakes and inaccuracies.
  • Reported on financial results including balance sheets, income statements, cash flow statements.
  • Processed payrolls through ADP software ensuring accuracy of employee data as well as compliance with federal and state laws and regulations.
  • Developed accurate budget forecasts and monitored actual performance against budgets.
  • Collected and assembled financial data to analyze costs on year-to-year basis relative to fiscal planning and budgeting activities.
  • Maximized tax refunds by striving to obtain taxable income, deductible expenses and allowance details.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Prepared monthly closing entries for multiple companies' books of records.
  • Tracked employee payroll processes to verify timely reporting and avoid late fees.
  • Oversaw full accounting cycle and prepared applicable financial statements.
  • Performed general ledger reconciliations on a timely basis.
  • Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.
  • Delivered superior level of customer service to small business clients.

Education

Associate of Arts - Business Administration And Management

Northeran Illinois University
DeKalb, IL

Skills

  • Operations Management
  • Performance Improvement
  • Scheduling Coordination
  • Human Resources Management
  • Revenue Cycle Management
  • Practice Marketing
  • Patient Relations
  • Medical Billing
  • Policy and Procedure Development
  • HIPAA and OSHA Regulations
  • Payroll Administration
  • Hiring Medical Personnel
  • Human Resources
  • Regulatory Compliance
  • New Hire Training
  • Workflow Efficiency
  • Performance Metrics
  • Staff Development
  • Budget Oversight
  • Workflow Planning
  • Managing Multiple Locations
  • Strategic Business Planning

Timeline

Accountant Assistant

Donlan Goldman & Roth, P.C.
01.2005 - 12.2010

Practice Administrator

UroPartners, LLC
December - Current

Associate of Arts - Business Administration And Management

Northeran Illinois University

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Barb Werderitch