Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Barbaara Martinez Humphrey

Las Vegas,NV

Summary

Accomplished Director of Hotel Operations at Affinity Gaming, adept in enhancing profitability through cost-control measures and vendor negotiations. Excelled in leadership and computer skills, managing a diverse team of 50+ across multiple departments. Proven track record in improving guest services and staff development, demonstrating significant achievements beyond daily tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Director of Hotel Operations

Affinity Gaming
07.2022 - Current

Responsibilities:

* Oversee a staff of 50 employees between the front desk and housekeeping dept.

* Coordinate activities with varies departments of the casino thereby developing a coherent relationship of harmony to ensure efficiency.

* Payroll

* Interview and hire all new candidates.

* Enhanced profitability with cost-control measures, optimizing departmental budgets, and renegotiating vendor contracts.

* Enhanced profitability with cost-control measures, optimizing departmental budgets, and renegotiating vendor contracts.

Lotto Store Manager

Affinity Gamming
03.2010 - 07.2022

* Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

* Managed inventory control, cash control, and store opening and closing procedures.

* Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

* Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

* Assisted with hiring, training and mentoring new staff members.

* Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

*Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Azusa High School
Azusa, CA
06.1989

Skills

* Computer Skills

* Teamwork and Leadership

* Customer Service

* Guest Services

* Training and mentoring

* Room Inspections

* Interviewing and Hiring

* Staff Training

* Shift Scheduling

* Performance Evaluations

* Front Desk Management

* Staff Training and Development

Languages

Spanish
Limited Working

Timeline

Director of Hotel Operations

Affinity Gaming
07.2022 - Current

Lotto Store Manager

Affinity Gamming
03.2010 - 07.2022

High School Diploma -

Azusa High School
Barbaara Martinez Humphrey