Summary
Overview
Work History
Education
Skills
Timeline
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Barbara Adelwerth

Brooksville,FL

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and a desire to meet customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. Ability to effectively create schedules to allow adequate coverage and business operations.

Overview

44
44
years of professional experience

Work History

Head Cashier

Lowe’s
Brooksville, FL
03.2019 - Current
  • Managed cashier team, ensuring efficient transaction processing and high customer service standards.
  • Monitored checkout counters, service desk and self-checkout areas to assist Cashiers and customers to insure a smooth check out.
  • Always make myself available as backup at busy times.
  • Assist the SSA and store managers with scheduling issues, call outs and weekly scheduling.
  • Coordinated staff schedules to ensure adequate coverage during peak hours.
  • Provided coverage for cash office vacations and requested days off. Balancing tills and preparing deposit.
  • Kept check-out areas clean, organized and well-stocked to maintain in stock standards.

Customer Service Manager

Winn Dixie Supermarket
Bushnell, FL
07.1981 - 04.2018
  • Over my 38 years with Winn Dixie I held several management positions. Deli manager for nine years. Head bookkeeper for about seven years. Receiving manager for thirteen years. Grocery then Center store manager where I managed Grocery, dairy, frozen foods and health & beauty.
  • I was responsible for the ordering, scheduling, merchandising and shelf conditions for all center store departments as a Center store manager.
  • As an Inventory control manager I was responsible for all vendor deliveries and shelf conditions for all vendor merchandise.
  • As Customer Service Manager I was responsible for cashier and bagger scheduling. I was resresponsible for all hiring within the store. I contacted all potential new hires to be interviewed. I would conducted the interviews then move forward with the onboarding process of Drug testing, Back ground checks and entering the I-9 information for all selected new hires.
  • Handled sensitive information with confidentiality and discretion.
  • Trained new employees on proper customer service techniques.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

High School Diploma -

McArthur High School
Hollywood, FL
05-1982

Skills

  • Employee scheduling
  • Attention to detail
  • Communication skills
  • Problem solving
  • Customer service
  • Cash handling
  • Manager support
  • Punctual and reliable
  • Hard-working

Timeline

Head Cashier

Lowe’s
03.2019 - Current

Customer Service Manager

Winn Dixie Supermarket
07.1981 - 04.2018

High School Diploma -

McArthur High School

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Barbara Adelwerth