Barbara A Kraft

• I am a current employee with exceptional customer service skills, which have continued to make me a top-ranked stylist in our store. Current sales records available.
• Assisted customers in selecting wedding gowns and accessories, providing personalized styling advice.
• Contributed to store sales goals through effective upselling techniques during customer interactions.
• Connected and engaged with customers to understand styling needs.

• Acheived 2 Million in Travel Accomodations within the first year.
• Presidents club member after 1 million in sales.
• Biggest Sale for a Junior Sales agent of $84,000 World cruise.
• Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.

• Contributed to store sales goals through effective upselling techniques during customer interactions. $150K first year, $300K second year in Bridal Sales on a P/T schedule.
• Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
• Translated inspiration into action by solving customer styling needs.
• Increased client satisfaction by providing personalized styling advice and product recommendations.

• Educated clients on Term policy options, benefits, and coverage details to enhance understanding.
• Started as an agent with $200K-$250K in sales annually from 2009 to 2012. Transfered to Underwriting as a Case Specialist from 2012, generating $1.5 Million annually. Mainted a top 10 ranking in the company as a case specialist.
• Successfully developed process improvements for the department by way of ideas that were implemented.

To cover my 20 years of radio broadcasting and advertising executive experience.

I was a radio broadcasting personality for 20 years solid. I worked full-time. I worked every shift there was, from overnights, nights, midday, afternoon, to eventually becoming a morning personality. I was responsible for my on-air time slot, and its ratings. I was very successful in broadcasting. Achieving high, sellable ratings for advertisers. Was a sought-after talent for promotions, endorsements, and marketing campaigns. When I moved to Jacksonville in 1994, I worked at WROO, which, after one year, went from being worth $2 million to $14 million.

After 20 years on air, I decided to retire and go into advertising for one of our stations in 2007. My sales goal was set at $225K; in September of that year, my goal was raised to $255K. I missed the President's Club by $1,000.

My job was to secure advertisers, create campaigns that worked for clients, write, and produce commercials.