Barbara Allen
Webb City,MO
Summary
Proactive Clinic LPN with extensive experience in telemedicine, case management, and staff development. Improved patient satisfaction and care efficiency through compassionate service and streamlined operations. Skilled in HIPAA compliance, infection control, and multidisciplinary collaboration, bringing dedication and expertise to every role.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Clinic LPN, Telemedicine Basic Care
CoxHealth
11.2022 - Current
- Upheld strict confidentiality standards while handling sensitive patient information in accordance with HIPAA guidelines.
- Improved patient satisfaction by providing compassionate and efficient care .
- Streamlined patient flow within the clinic by efficiently scheduling appointments and coordinating with healthcare providers.
Case Manager
Cox Health at Home
04.2019 - 11.2022
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Director of Staff Developement
Windsor Medical Facility
11.2016 - 06.2018
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Maintained Staff records.
- Facilitated state mandated training for staff.
- Maintained Infection control policies.
- Staff hiring and training.
- Staff scheduling.
Charge Nurse
Ave Maria Nursing Home
06.2008 - 11.2016
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patients.
- Collaborated with other healthcare professionals to provide quality patient care.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Evaluated patient histories, complaints, and current symptoms.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
Education
No Degree - Licensed Practical Nursing
Had some college courses after LPN school.
Psychology, English, Algebra, Business Math, Accounting, Music History
Skills
- Vital signs monitoring
- Geriatric Care
- Patient Care
- Direct Patient Care
- HIPAA Compliance
- Compassionate Care
- Documenting intake
- Catheter Care
- Wound Care
- Breathing Treatments
- Medication Dispensing
- Medication Administration
- Transcribing orders
- ADL Assistance
- Pulse oximetry tracking
- Staff Supervision
- Home Health Care
- Outpatient Care
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Responsible and Dependable
- Problem-solving abilities
- Multitasking
- Reliability
- Certified in CPR/AED
- Self Motivation
- Infection Control
- Compassion and Empathy
- Immunization Administration
Timeline
Clinic LPN, Telemedicine Basic Care - CoxHealth
11.2022 - Current
Case Manager - Cox Health at Home
04.2019 - 11.2022
Director of Staff Developement - Windsor Medical Facility
11.2016 - 06.2018
Charge Nurse - Ave Maria Nursing Home
06.2008 - 11.2016
St Louis College of Health Careers - No Degree, Licensed Practical Nursing