Open To Work
Barbara Austin
West Bend,WI
Work Preference
Summary
Detail-oriented Quality Control Technician with extensive experience in inspections, testing, and documentation. Ensures product quality and compliance with industry standards while implementing corrective actions to enhance process efficiency and uphold high-quality standards.
Overview
12
12
years of professional experience
Work History
Quality Control Technician
Brenntag Great Lakes
Menomonee Falls, Wisconsin
09.2022 - Current
- Inspected raw materials for compliance with quality standards.
- Conducted routine tests on finished products to ensure safety and quality.
- Documented inspection results and reported discrepancies to management.
- Collaborated with production teams to resolve quality issues promptly.
- Assisted with training new Quality Control Technicians on proper procedures for inspecting materials and products.
- Collaborated with production personnel concerning any changes made during the manufacturing process which could affect product quality or reliability.
- Performed visual and dimensional inspections on manufactured parts.
- Examined samples of raw materials before use in production.
Concierge Representative
Cedarhurst of Jackson
Jackson, WI
06.2019 - 05.2022
- Engaged residents in recreational activities to promote social interaction.
- Provided companionship and emotional support to enhance resident well-being.
- Collaborated with staff to ensure a safe and comfortable environment.
- Helped organize events and activities for resident engagement and enjoyment.
- Observed and reported changes in resident behavior or health to staff.
- Helped monitor changes in physical condition of each resident by reporting any unusual behaviors or symptoms to staff members immediately.
- Greeted visitors warmly while ensuring that only authorized personnel are allowed access into the building.
- Encouraged socialization among all residents through organized events and activities.
- Listened attentively to resident concerns or complaints and reported them to management promptly.
- Observed safety protocols at all times when interacting with residents.
- Attended training sessions regularly to stay current on new procedures related to senior caregiving.
- Organized recreational activities such as board games, card games, arts and crafts, and music.
- Ensured compliance with state regulations regarding assisted living facilities.
- Collaborated closely with medical professionals to ensure that all medical needs of residents were met on time.
- Built strong and trusting rapport with clients and loved ones.
Server
Bonefish Grill Restaurants
Brookfield, Wisconsin
06.2014 - 07.2019
- Guided customers in menu selections and addressed special dietary needs, enhancing overall dining satisfaction.
- Served meals to customers in a friendly and courteous manner.
- Monitored food quality and freshness standards, ensuring adherence to high service standards.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Created a positive first impression for customers entering dining area.
- Ensured respectful and courteous communication with customers and team members.
- Trained new staff on food service protocols and customer service expectations.
- Utilized point-of-sale systems for taking orders from customers.
- Operated cash register to process cash, check, and credit card transactions.
- Made and served customer-preferred beverages like coffee, tea, and soda.
- Coordinated take-out orders, facilitating timely meal delivery for customer satisfaction.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Maintained cleanliness and organization of workstations and dining areas.
- Maintained order and cleanliness of work areas to conform with health codes.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Ensured cleanliness of kitchen equipment and utensils to promote safe food handling.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Properly stored all leftover food items after each shift.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Rotated inventory to reduce waste and optimize freshness.
- Prepared workstations with ingredients and tools to increase efficiency.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Acquired new skills to support team and further accommodate customer needs.
- Operated dishwashing machines safely and efficiently.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Received food orders from individuals and explained offerings.
Education
Bachelor of Science - Biological Sciences
University of Wisconsin-Milwaukee
Milwaukee, WI05-2022
Skills
- Quality control
- Quality assurance
- Testing procedures
- Product inspection
- Material quality assessment
- Material verification
- Incoming materials testing
- Visual inspection
- Product sampling
- Test documentation
- Compliance checks
- Quality monitoring
- Testing optimization
- Testing optimization
- Process improvement
- Cause analysis
- Root-cause analysis
- Equipment calibration
- Laboratory safety
- Sample handling
- Safety adherence
- Conformance monitoring
- Quality microbiology
- Microbial testing
- Workflow management
- Process optimization
- Team collaboration
- Cross-team collaboration
- Interdepartmental collaboration
- Team training support
- Problem solving
- Interpersonal communication
- Compliance tracking
- Compliance tracking
Personal Information
Title: Quality Control Lab Technician
Timeline
Quality Control Technician
Brenntag Great Lakes
09.2022 - Current
Concierge Representative
Cedarhurst of Jackson
06.2019 - 05.2022
Server
Bonefish Grill Restaurants
06.2014 - 07.2019
Bachelor of Science - Biological Sciences
University of Wisconsin-Milwaukee