Barbara Avila

• Managing the receptionist area, Including greeting visitors and responding to telephone and in-person requests for information.
• Maintaining the front desk and reception area in a neat and organized fashion.
• Serving as a central point of contact for all outside vendors needing to gain access to the building.
• Making copies, sending faxes and handling all incoming and outgoing correspondence.
• Properly routed agreements, contracts, and invoices through the proper process.
• Creating and maintaining spreadsheets using excel functions and calculations to develop reports and lists of listings and contracts.

• Effectively resolving customer concerns/complaints regarding policies and procedures.

• Effectively communicated detailed information accurately and clearly to production staff and management.
• Created production schedules by considering deadlines for customer orders and sales forecasting.
• Allocated resources and controlled inventory by assessing materials stock, monitoring production performance and managing backlogs.
• Compiled data on spreadsheets to devise forecasts for production planning by gathering input from production staff and leaders.
• Supervised and guided materials planning and production teams to drive business objectives.
• Coordinated with production teammates to determine scheduling and conflict resolutions.
• Boosted efficiency and minimized waste by receiving production material deliveries according to forecasting and demand.
• Oversaw workload versus inventory base to estimate maximum capacity and to present inefficiencies and probable risks to stakeholders.
• Achieved production goals by personalizing SAP production planning and scheduling dashboards.
• I process and fulfill complete orders, close work orders, and generate packing slips, bills of lading (BOL), and shipping labels. I provide clients with order updates, including tracking information and estimated delivery times. I coordinate nationwide and international shipments, scheduling pickups as needed. Additionally, I communicate with various departments to ensure deadlines are met efficiently. Knowledge on using FEDEX, UPS, USPS, SAIA, Xpo Logistics, Old dominion, Hercules and much more shipping portals.

• Worked safely around moving machinery.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Operated equipment such as, pallet jacks, safely while moving products throughout the facility.
• Assisted in reducing product damage by properly handling and storing materials.
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.