Barbara Avila Fuentes
Tulare,CA
Summary
Dedicated professional with a track record of enhancing customer satisfaction and reducing shrinkage rates at Vallarta Supermarket. Excelled in cash handling and problem-solving, demonstrating reliability and empathy towards customer needs. Skilled in teamwork and critical thinking, consistently achieving accurate till balances and minimizing financial discrepancies.
Overview
5
5
years of professional experience
Work History
Cashier Assistant
Vallarta Supermarket
09.2023 - Current
- Worked with other associates to support cashiers and management needs.
- Met customer needs through polite, friendly and attentive service.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Cash Office Associate
Vallarta Supermarket
09.2023 - Current
- Prepared bank deposits and corporate cash shipments.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Sorted and counted coin and currency to make change for associates.
- Maintained petty cash records of debits and credits in accordance with established policies and procedures.
- Supported colleagues in resolving complex transactions or disputes by providing guidance based on expertise in cash-handling procedures.
- Identified potential fraudulent activities through vigilant observation and prompt reporting, minimizing financial losses.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Utilized POS System to enter customer transactions and accurately record all sales.
- Excellent communication skills, both verbal and written.
Meat Department Associate
Vallarta Supermarket
08.2019 - 09.2023
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
- Ensured accurate pricing through consistent label verification and updates on meat products.
Education
High School Diploma -
Tulare Union High School
Tulare, CA06.2012
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Patience and Empathy
- Basic Math
- Reliability and punctuality
- Cash Handling
- Flexible Schedule
- Critical Thinking
- Till Balancing
- ID Verification
- Customer Relations
- Identification checks
Languages
Spanish
Native or Bilingual
Timeline
Cashier Assistant
Vallarta Supermarket
09.2023 - Current
Cash Office Associate
Vallarta Supermarket
09.2023 - Current
Meat Department Associate
Vallarta Supermarket
08.2019 - 09.2023
High School Diploma -
Tulare Union High School
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