Barbara Benoit
New York,New York
Summary
Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service for over 10 years.
Overview
11
11
years of professional experience
Work History
Logistics Manager
Bright Horizon Transportation
10.2023 - Current
- Establish and manage daily office operations.
- Inventory Management.
- Manage GPS tracking system for 30 unit fleet.
- Serve as liaison between organization and vendors.
- Monitor and verify over 20 work orders weekly.
- Established new operational processes to increase employee satisfaction and significantly decrease turnover rate.
- Tracked production and quality control systems to proactively identify deficiencies.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Promoted brand at industry events and through ongoing networking efforts.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Owner
PinkChocolate by B. Benoit LLC
10.2018 - Current
- Creative director for event set-up
- Provide custom desserts for events
- Set-up estimates and invoices for clients
- Social media content creation.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
Office Manager/Administrative Support Specialist
Care Design NY
08.2022 - 08.2023
- Train and mentor peers on new tasks
- Language Line associate (Haitian-Creole)
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained computer and physical filing systems.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Unit Secretary
Crystal Run
09.2016 - 10.2018
- Initiate and manage prior-authorization requests.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in timely manner.
Care Management Associate/Prior-Authorization
Aetna
10.2013 - 06.2015
- Process authorization requests submitted electronically.
- Communicated with patients and family members to assist with information, provide literature and direct to community resources.
- Streamlined care management processes for increased efficiency and better resource allocation.
- Provided mentorship and support to new Care Management Associates, fostering professional growth and development among team members.
- Ensured compliance with regulatory requirements through accurate documentation and adherence to guidelines in care management practices.
- Optimized workflow processes to reduce duplication of services and improve coordination among healthcare providers.
- Contributed to positive work environment by participating in team building activities and sharing best practices in care management techniques.
Education
Associate of Arts - Practical Nursing
Lincoln Technical Institute
Paramus, NJ09.2009
Skills
- Supply Chain Management
- Operational management
- Team Management
- Logistics Management
- Transportation Management
- Documentation
- Work Delegation
- Fleet Dispatch
Languages
Haitian Creole
Native or Bilingual
French
Native or Bilingual
Timeline
Logistics Manager
Bright Horizon Transportation
10.2023 - Current
Office Manager/Administrative Support Specialist
Care Design NY
08.2022 - 08.2023
Owner
PinkChocolate by B. Benoit LLC
10.2018 - Current
Unit Secretary
Crystal Run
09.2016 - 10.2018
Care Management Associate/Prior-Authorization
Aetna
10.2013 - 06.2015
Associate of Arts - Practical Nursing
Lincoln Technical Institute
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