Summary
Overview
Work History
Education
Skills
Timeline

Barbara Berry

Crest Hill,Il

Summary

Results-oriented manager with more than 20 years of experience in assisting customers. Consistently exceeds customer and employee expectations. Desiring to obtain a new position to utilize these abilities with a growing and dynamic organization.

Overview

19
19
years of professional experience

Work History

Contract Billing Asset Specialist

Xerox - COTG
10.2018 - Current
  • Remote and field work in customer accounts.
  • Execute billing tasks and record information utilizing E-Automate.
  • Ensure meter reads are completed on time by team members.
  • Enter collected meter readings and ensure invoice accuracy prior to invoicing.
  • Project manager on account mappings and meter collections in hospitals and other large accounts
  • Asset tagging, inventorying, and collection of end user information for devices.
  • Utilizing Excel spreadsheets in data collection of all projects and assignments.
  • Investigations of suspect and untagged devices at accounts.
  • Updating customer information in E-Automate
  • Communication with internal and external customers in person, by phone, and email.

Store Manager

Five Below
07.2011 - 10.2018
  • Ranked 8th in regional sales volume for 2017.
  • Multi-unit management.
  • Took over a negative comp and traffic store and improved operations and sales to positive numbers.
  • Achieved comps of 8%-11% annually.
  • Ranked 23 in company in sales for 2014.
  • Consistently ended the year on the company's "All Star Honor Roll".
  • Processed freight deliveries.
  • Maintained organization in the back stockroom to ensure inventory accuracy.
  • Updated all financial spreadsheets on a daily basis.
  • Compiled weekly schedules accurately and within budget.
  • Merchandised new and existing product to achieve sales.
  • Interviewed and hired candidates for all store level positions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Completed point of sale opening and closing procedures.

Store Manager

Caribou Coffee
04.2007 - 11.2009
  • Ordered all products ensuring correct on hand inventories
  • Completed all inventories and trained employees on proper inventory control procedures
  • Processed the weekly P&L numbers accurately and timely
  • Hired and trained new and existing employees
  • Marketed the store within the community to build sales
  • Staffing Captain for 6 stores
  • Marketing Captain for 4 stores.

Inventory Coordinator

Blockbuster, Inc
08.2006 - 04.2007
  • Performed complete and accurate inventories
  • Processed the inventory paperwork in a timely manner
  • Explained reports and answered inventory questions to Store Managers
  • Coached Store Managers at various levels on ways to improve their inventory and reduce shrink
  • Reported inventory results to the regional staff
  • Trained new members of the inventory team
  • Submitted payroll on a weekly basis.

Store Manager

Blockbuster, Inc
03.2004 - 08.2006
  • Supervised daily and monthly inventory and shrink control
  • Reduced shrink from a 1.3% in 2004 to .3% in 2005
  • Achieved company goals for sales initiatives on a weekly basis
  • Achieved 94% mystery shop scores for 2005 by ensuring the highest level of customer service and satisfaction
  • Inspected deposits for each day and controlled daily cash over or short.

Education

Bachelor of Arts - Criminal Justice, Loss Prevention Management

Lewis University, Romeoville, IL
05.2009

GPA: 3.49/4.0

Associate of Arts -

College of DuPage
05.2006

GPA: 3.2/4.0

Associate of Applied Science - Criminal Justice

College of DuPage
05.2006

Skills

  • Inventory counts
  • Contract billing
  • Tagging procedures
  • Database Management
  • Merchandising
  • Sales Goals
  • Operations
  • Audit processes
  • Stock management
  • Inventory audits
  • Inventory management
  • Staff training/development

Timeline

Contract Billing Asset Specialist - Xerox - COTG
10.2018 - Current
Store Manager - Five Below
07.2011 - 10.2018
Store Manager - Caribou Coffee
04.2007 - 11.2009
Inventory Coordinator - Blockbuster, Inc
08.2006 - 04.2007
Store Manager - Blockbuster, Inc
03.2004 - 08.2006
Lewis University - Bachelor of Arts, Criminal Justice, Loss Prevention Management
College of DuPage - Associate of Arts,
College of DuPage - Associate of Applied Science, Criminal Justice
Barbara Berry