Overview
Work History
Education
Skills
Work Availability
Timeline

Barbara Blake

Trotwood,OH

Overview

50
50
years of professional experience

Work History

Records Coordinator

Self Employed Services
Dayton, OH
01.2017 - Current
  • Retrieved, sorted, copied and filed all documents and paperwork.
  • Created or updated records with new files or information.
  • Retrieved documents and files from records rooms and online databases.
  • Strictly adhered to confidentiality dictations to safeguard information.
  • Provided file, document and record access to appropriate personnel.
  • Scanned images and documents with careful attention to clear scans and to correct document naming conventions.
  • Recorded and processed payments by company and customers.
  • Composed correspondence to internal and external company contacts.
  • Maintained positive working relationship with fellow staff and management.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Pulled patient records and transferred information to appropriate parties.
  • Safeguarded medical records to maintain patient confidentiality.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Released information to persons or agencies according to regulations.
  • Set up patient charts and documented information in various company software.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Determined and implemented techniques to improve medical records retrieval process.
  • Located and retrieved files, assisting public with general information.
  • Verified record copies before handing each over to check for and remove unnecessary details.

Catering Associate

University of Dayton
Dayton, OH
10.2012 - 10.2016
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Prepared dishes for catering events or during high-volume shifts.
  • Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
  • Set up and cleaned up food preparation and service stations before and after catered events.
  • Filled in for absent workers by performing wide variety of food service work.
  • Wiped down surfaces and cleaned plates, utensils and trays to sanitize catering space after events.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Assisted caterers with food distribution by organizing food products and plating items.
  • Served guest tables by transporting meals and beverages from kitchen and bar areas.
  • Listened to negative and positive feedback from guests to improve customer service quality.
  • Reconciled oral instructions with written order sheets to achieve correct and organized product setup.
  • Reviewed number of utensils available to rectify potential mistakes in place setting.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Cleaned and sanitized utensils, dishes or silverware.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Carried food supplies, equipment and utensils to and from storage and work areas.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Removed trash and cleaned kitchen garbage containers.
  • Stocked cupboards and refrigerators and tended salad bars and buffet meals.

Department Specialist

Delphi Automotive
Dayton, OH
11.2006 - 11.2008
  • Participated in training events, which boosted knowledge of new trends, competition and methods promoting brand loyalty.
  • Cultivated long-lasting relationships with key stakeholders to drive continuous optimization efforts.
  • Encouraged growth of talented group of [Number] team members through effective coaching and mentoring techniques.
  • Maintained positive working relationship with fellow staff and management.
  • Greeted guests and vendors to assist in navigating space.
  • Assisted with set up for social events and food deliveries.

Machine Operator

Delphi Automotive/General Motors
Dayton, OH
08.1973 - 09.2005
  • Prepared machine for production processes by equipping with required tools and parts.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Manipulated controls to set, activate and adjust mechanisms on machinery.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Monitored production line, watching for pile-ups or jams.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Met or exceeded target for on-time customer shipments.
  • Used daily system logs to document production information, discussing issues with management.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
  • Classified defects from finished orders for record tracking and statistics.
  • Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.

Education

GED -

Dunbar High, Dayton, OH

Skills

  • Time Management
  • Clerical Functions
  • Attention to Detail
  • Medical History Recording
  • Interpersonal Communication
  • Patient Medical Records Maintenance
  • Verbal and Written Communication
  • Electronic Filing System Organization
  • EMR Systems
  • Records Scanning
  • Demographics Information

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Records Coordinator - Self Employed Services
01.2017 - Current
Catering Associate - University of Dayton
10.2012 - 10.2016
Department Specialist - Delphi Automotive
11.2006 - 11.2008
Machine Operator - Delphi Automotive/General Motors
08.1973 - 09.2005
Dunbar High - GED,
Barbara Blake