Barbara Blake
Trotwood,OH
Overview
50
50
years of professional experience
Work History
Records Coordinator
Self Employed Services
Dayton, OH
01.2017 - Current
- Retrieved, sorted, copied and filed all documents and paperwork.
- Created or updated records with new files or information.
- Retrieved documents and files from records rooms and online databases.
- Strictly adhered to confidentiality dictations to safeguard information.
- Provided file, document and record access to appropriate personnel.
- Scanned images and documents with careful attention to clear scans and to correct document naming conventions.
- Recorded and processed payments by company and customers.
- Composed correspondence to internal and external company contacts.
- Maintained positive working relationship with fellow staff and management.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Pulled patient records and transferred information to appropriate parties.
- Safeguarded medical records to maintain patient confidentiality.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Released information to persons or agencies according to regulations.
- Set up patient charts and documented information in various company software.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Determined and implemented techniques to improve medical records retrieval process.
- Located and retrieved files, assisting public with general information.
- Verified record copies before handing each over to check for and remove unnecessary details.
Catering Associate
University of Dayton
Dayton, OH
10.2012 - 10.2016
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Prepared dishes for catering events or during high-volume shifts.
- Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
- Set up and cleaned up food preparation and service stations before and after catered events.
- Filled in for absent workers by performing wide variety of food service work.
- Wiped down surfaces and cleaned plates, utensils and trays to sanitize catering space after events.
- Interacted with guests to obtain feedback on product quality and service levels.
- Assisted caterers with food distribution by organizing food products and plating items.
- Served guest tables by transporting meals and beverages from kitchen and bar areas.
- Listened to negative and positive feedback from guests to improve customer service quality.
- Reconciled oral instructions with written order sheets to achieve correct and organized product setup.
- Reviewed number of utensils available to rectify potential mistakes in place setting.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Observed food safety and sanitation protocols to reduce germ spread.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Prepared workstations with ingredients and tools to increase efficiency.
- Cleaned and sanitized utensils, dishes or silverware.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Carried food supplies, equipment and utensils to and from storage and work areas.
- Stored food in designated containers and storage areas to prevent spoilage.
- Removed trash and cleaned kitchen garbage containers.
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
Department Specialist
Delphi Automotive
Dayton, OH
11.2006 - 11.2008
- Participated in training events, which boosted knowledge of new trends, competition and methods promoting brand loyalty.
- Cultivated long-lasting relationships with key stakeholders to drive continuous optimization efforts.
- Encouraged growth of talented group of [Number] team members through effective coaching and mentoring techniques.
- Maintained positive working relationship with fellow staff and management.
- Greeted guests and vendors to assist in navigating space.
- Assisted with set up for social events and food deliveries.
Machine Operator
Delphi Automotive/General Motors
Dayton, OH
08.1973 - 09.2005
- Prepared machine for production processes by equipping with required tools and parts.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Monitored and observed production line to watch for pile-ups and jams.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
- Lubricated parts and performed minor maintenance to improve machine function.
- Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
- Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Set up and operated production machinery according to specific standards and protocols of company.
- Monitored production line, watching for pile-ups or jams.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Met or exceeded target for on-time customer shipments.
- Used daily system logs to document production information, discussing issues with management.
- Measured and weighed items to meet quality standards and prevent waste.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Classified defects from finished orders for record tracking and statistics.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
Education
GED -
Skills
- Time Management
- Clerical Functions
- Attention to Detail
- Medical History Recording
- Interpersonal Communication
- Patient Medical Records Maintenance
- Verbal and Written Communication
- Electronic Filing System Organization
- EMR Systems
- Records Scanning
- Demographics Information
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Records Coordinator - Self Employed Services
01.2017 - Current
Catering Associate - University of Dayton
10.2012 - 10.2016
Department Specialist - Delphi Automotive
11.2006 - 11.2008
Machine Operator - Delphi Automotive/General Motors
08.1973 - 09.2005
Dunbar High - GED,