Barbara Blaney
Anderson,SC
Summary
Accomplished Office Administrator with a proven track record at Advanced Prosthetics, adept in office administration and time management. Demonstrated ability to enhance customer satisfaction and streamline operations, with a flair for fostering strong patient and client relationships. Skilled in database entry and administrative support, significantly contributing to efficient and effective workplace environments.
Overview
16
16
years of professional experience
Work History
Office Administrator
Advanced Prosthetics
04.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Medical Office Specialist
AnMed Health
02.2014 - 04.2021
- Facilitated effective communication between patients, healthcare providers, and insurance companies for optimal care coordination.
- Established strong rapport with patients through thoughtful listening skills, empathetic communication, and professional demeanor.
- Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Strengthened patient relationships with consistent follow-up on test results, appointments, and referrals.
- Enhanced office organization by maintaining up-to-date medical records, both physical and electronic.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Used Epic software to schedule appointments for doctor visits and procedures.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Legal Assistant
Standeffer and Harbin
11.2008 - 04.2013
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
Education
No Degree - Certified Professional Biller
AAPC
Salt Lake City, UT02-2019
High School Diploma -
Belton Honea Path High School
Honea Path, SC06-1997
Skills
- Time management
- Office administration
- Administrative support
- Database entry
Timeline
Office Administrator
Advanced Prosthetics
04.2020 - Current
Medical Office Specialist
AnMed Health
02.2014 - 04.2021
Legal Assistant
Standeffer and Harbin
11.2008 - 04.2013
No Degree - Certified Professional Biller
AAPC
High School Diploma -
Belton Honea Path High School
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