Barbara Bourdon
Summary
Dedicated administrative professional with successful experience in office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
30
30
years of professional experience
Work History
Office Assistant
Drs. Leal, Spangler, Johnson And Young
07.2022 - Current
- Greeted patients upon arrival. Completed patient check-in processes by verifying insurance, offered assistance, and answered questions to build rapport and retention.
- Interacted with patients by phone, email, or in-person to provide information, schedule appointment and procedures.
- Maintained and updated office records, both digital and physical.
- File claims, pre-estimates and assist with follow-up claim denials.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Completed clerical tasks such as filing, copying, and distributing mail.
Certified Loan Signing Agent
Freelance
10.2020 - 06.2022
- Interact with lenders, law offices and title companies to assist in the signing of loan processes for their clients.
- To facilitate, witness and deliver protected loan documentations in a secure and timely manor.
- Familiar with titles, deeds, wills, VA loans, HELOC's and other loan process documents.
- NSA Certified, 100 K E&O Insurance.
- Certified Notary since 1994
Office Administrator
Kenneth Peavy, DMD, MHS
02.2013 - 05.2020
- Verified benefits and worked with insurance companies to obtain payments.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Created clinic notes, surgical notes as dictated by doctor.
- Entered procedure codes and diagnosis codes into medical billing software.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Coordinated luncheons with Pharmaceutical Representatives.
Office Manager
Don Hill Used Cars, INC
02.1994 - 06.2012
Education
Medical Transcriptionist Diploma
Forsyth Technical Community College
Winston-salem, NC05.2010
High School Diploma -
North Davidson High School
Lexington, NC06.1990
Skills
- Customer Service
- Appointment Scheduling
- Database Entry
- Billing and Invoicing
- Payment Collection
- Clerical Support
- Microsoft Office Suite Proficient
- Billing and Coding
- Document Scanning
Additional Information
NC Licensed Notary effective: 1994-2025
Timeline
Office Assistant
Drs. Leal, Spangler, Johnson And Young
07.2022 - Current
Certified Loan Signing Agent
Freelance
10.2020 - 06.2022
Office Administrator
Kenneth Peavy, DMD, MHS
02.2013 - 05.2020
Office Manager
Don Hill Used Cars, INC
02.1994 - 06.2012
Medical Transcriptionist Diploma
Forsyth Technical Community College
High School Diploma -
North Davidson High School
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