Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Gate Attendant
A Plus Alarms And Security
2021.03 - Current
Enhanced security by diligently monitoring access points and verifying visitor credentials.
Supported management in maintaining order during high-traffic events, resulting in smooth operations and minimal disruption.
Contributed to improved efficiency by accurately logging entry and exit details for vehicles, personnel, and deliveries.
Ensured compliance with safety regulations by consistently checking identification cards and verifying authorized access.
Provided exceptional customer service to visitors, addressing concerns, and directing them to appropriate locations within the premises.
Collaborated with law enforcement agencies when necessary, facilitating swift resolution of incidents or emergencies.
Streamlined access control processes through the use of technology such as ID scanners and surveillance cameras.
Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
Office Manger
Freshly Renewed Transitional Treatment Center
2021.04 - 2024.01
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
Streamlined communication for improved efficiency by creating a centralized system for tracking client requests.
Increased customer retention rates through personalized follow-ups and timely resolution of concerns.
Recovery House Manager
Daughters Of The Other Side
2020.09 - 2021.03
Improved residents'' recovery success rates by implementing individualized care plans and monitoring progress.
Enhanced the overall operation of the recovery house by developing and enforcing strict house policies and procedures.
Increased resident satisfaction through compassionate support, attentive listening, and tailored guidance during their recovery journey.
Facilitated group therapy sessions for improved communication skills, conflict resolution, and coping mechanisms among residents.
Promoted a safe and stable living environment by conducting regular room inspections, maintaining cleanliness standards, and addressing maintenance issues promptly.
Developed strong relationships with local community resources to provide additional support services for residents in need.
Education
Associate of Applied Science - Nursing
Arkansas State University Mountain Home
Mountain Home, AR
08.2007
Skills
Customer service excellence
Conflict resolution
Team collaboration
Strong work ethic
Multitasking capabilities
Emergency response readiness
Interpersonal skills
Computer proficiency
Attention to detail
Organizational skills
References
References available upon request.
Timeline
Office Manger
Freshly Renewed Transitional Treatment Center
2021.04 - 2024.01
Gate Attendant
A Plus Alarms And Security
2021.03 - Current
Recovery House Manager
Daughters Of The Other Side
2020.09 - 2021.03
Associate of Applied Science - Nursing
Arkansas State University Mountain Home
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