Summary
Overview
Work History
Education
Skills
Timeline
Generic

Barbara Bullock

Baltimore,MD

Summary

Dedicated professional with a strong work ethic and team player attitude, experienced at Horseshoe Casino Baltimore. Proven ability in maintaining cleanliness and hygiene while training new staff. Skilled in cleaning procedures and supply restocking, consistently enhancing guest satisfaction and operational efficiency. Committed to safety awareness and delivering exceptional service.

Overview

2026
2026
years of professional experience

Work History

EDR Attendant

Horseshoe Casino Baltimore
10.2016 - Current
  • Assisted guests with inquiries and provided information on services and amenities.
  • Maintained cleanliness and organization in assigned areas to enhance guest experience.
  • Supported team members by performing routine tasks efficiently and effectively.
  • Learned operational procedures to ensure compliance with safety standards.
  • Handled equipment and tools safely while executing daily responsibilities.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.

Steward

Horseshoe Casino Baltimore
10.2016 - Current
  • Ensured cleanliness and sanitation of dining areas, adhering to health and safety regulations.
  • Assisted kitchen staff with dishwashing and food preparation, optimizing workflow efficiency.
  • Maintained inventory of cleaning supplies, ensuring availability for seamless operations.
  • Trained new stewards on proper cleaning techniques and safety protocols, fostering team development.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.

Bakery Worker

ShopRite
05.2014 - 10.2015
  • Operated bakery equipment to produce high-quality baked goods efficiently.
  • Ensured adherence to food safety and sanitation standards during all production processes.
  • Assisted in inventory management, maintaining stock levels of ingredients and supplies.
  • Collaborated with team members to streamline workflows and optimize production schedules.
  • Monitored baking times and temperatures to ensure optimal product quality and flavor profile.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.

Sales Associate

Goodwill Industries
2013 - 04.2014
  • Assisted customers with product inquiries and purchasing decisions.
  • Maintained organized sales floor, ensuring optimal product placement and visibility.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to enhance customer service delivery.
  • Participated in inventory management, restocking merchandise as needed.
  • Educated customers about store initiatives and community programs.
  • Resolved customer issues promptly to enhance satisfaction and loyalty.
  • Supported promotional events by setting up displays and engaging patrons.

Warehouse Worker

Abacus Staffing
08.2013 - 09.2013
  • Operated forklifts and pallet jacks for efficient material handling.
  • Maintained accurate inventory records using warehouse management systems.
  • Assisted with loading and unloading shipments to ensure timely delivery.
  • Followed safety protocols to promote a secure work environment.
  • Collaborated with team members to streamline packing processes.
  • Implemented process improvements that enhanced workflow efficiency.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Warehouse Worker

Cenveo Inc.
04.2007 - 05.2009
  • Conducted regular inspections of equipment for optimal performance.
  • Trained new hires on standard operating procedures and safety guidelines.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Deli Clerk

Super Fresh
09.2006 - 04.2007
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of deli counter to meet health and safety standards.
  • Operated slicers and other equipment to prepare quality meats and cheeses efficiently.
  • Collaborated with team members to ensure timely service during peak hours, improving customer satisfaction.
  • Monitored inventory levels and communicated needs to management, reducing stock shortages.
  • Implemented proper food handling procedures, ensuring compliance with health regulations.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Developed promotional displays for specialty items, increasing product visibility and sales opportunities.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.

Usher

S.A.F.E. Management
05.1999 - 05.2000
  • Greeted and directed patrons to their assigned seating, ensuring a welcoming environment.
  • Assisted in crowd management during events, maintaining order and safety protocols.
  • Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
  • Monitored audience behavior, reporting any issues to management for immediate action.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Directed ticket holders to seats and facility locations.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Maintained professional demeanor to represent venue and create positive impression.

Education

High School Diploma -

Forest Park Senior High School
Baltimore, MD

Skills

  • Strong work ethic
  • Team player attitude
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Safety awareness
  • Initiative and Self-motivation
  • Cleaning procedures
  • Supply restocking

Timeline

EDR Attendant

Horseshoe Casino Baltimore
10.2016 - Current

Steward

Horseshoe Casino Baltimore
10.2016 - Current

Bakery Worker

ShopRite
05.2014 - 10.2015

Warehouse Worker

Abacus Staffing
08.2013 - 09.2013

Warehouse Worker

Cenveo Inc.
04.2007 - 05.2009

Deli Clerk

Super Fresh
09.2006 - 04.2007

Usher

S.A.F.E. Management
05.1999 - 05.2000

Sales Associate

Goodwill Industries
2013 - 04.2014

High School Diploma -

Forest Park Senior High School

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Barbara Bullock