Dynamic healthcare professional with extensive experience in clinical documentation and revenue integrity, specializing in the leadership and development of Clinical Documentation Improvement (CDI) programs. Proven track record in rebuilding and merging programs to enhance operational efficiency, including the establishment of standard operating procedures, physician education initiatives, and comprehensive training for new staff. Expertise in mentoring teams and collaborating with coding departments to ensure accurate documentation and compliance, significantly improving patient care outcomes. Committed to leveraging a robust clinical background and strong management skills to drive continuous improvement within healthcare organizations.
Developed standard operating procedures and policies for team use. Assisted in establishing a new physician query escalation process. Supported the creation of CDI orientation and training materials. Facilitated onboarding of new CDI staff to the program. Contributed to physician education through record auditing presentations.
Facilitated successful mentorship and auditing for eight CDI consultants in external engagements. Optimized scheduling for general manager activities.
Orchestrated spouse relocation to South Carolina, ensuring seamless transition and integration.
Thomas Jefferson University Hospital | 01.2020 - 01.2021
CDI Leadership of Level 1 Trauma program
Report CDI metrics to steering committee
Developed Physician CDI education
Mentoring/Auditing 10 CDI staff and outside consultants
Coordinated coding efforts and performed detailed reviews of records to ensure accuracy and compliance.
Directed management responsibilities to enhance team performance and productivity.
Clinical Documentation Specialist
4 Years
RWJ/Barnabas Health | 01.2016 - 01.2020
Analyzed patient medical records to determine appropriate principal and secondary diagnoses and procedures, facilitating accurate DRG classification and risk assessment.
Facilitated communication with physicians to resolve issues related to unclear or incomplete health record documentation. Coordinated efforts with the coding department to optimize accuracy in billing and coding processes. Developed strategies to streamline documentation requests and improve record completeness.
Improved accuracy of ICD-10 DRG assignments through enhanced physician education on documentation practices. Achieved higher compliance in diagnostic documentation by facilitating training on Allscripts Encoder usage. Elevated standards of documentation for ICD-10 coding, contributing to more reliable DRG assignments.
Orchestrated launch of Nuance CDI program, focusing on optimizing clinical documentation processes.
Clinical Documentation Specialist
9 Years
Hahnemann University Hospital (Drexel Medicine) | 01.2007 - 01.2016
Initial review of patient medical records to evaluate documentation to assign the principal diagnosis, pertinent secondary diagnoses, and procedures for accurate DRG assignment, risk of mortality, and severity of illness.
Submitting concurrent clarifications to physicians regarding missing, unclear, or conflicting health record documentation and obtaining additional documentation within the health record. Working with Coding department for appropriate billing of codes.
Physician education regarding correct documentation of diagnosis being treated. Cerner, Encoder, 3M 360 CDI program ICD-10, ICD-9
ER Case Manager/CDS.
Conducts admission reviews using InterQual criteria. Communication with ER physical to clarify proper diagnosis being treated in the H&P. Observation cases called to EHR for medical review.
RN-Medicaid Review nurse.
Conducting Medicaid reviews to Department of Public Welfare using InterQual criteria and Clinical data to support inpatient necessity. Knowledge of claims systems and benefits. Initiates appeal process
Level 1 Trauma, Transplants
Start Up of CDI Program
Corporate Financial Investigations Department/RN Provider Auditor II
3 Years
Independence Blue Cross | 01.2004 - 01.2007
Audit hospital records in NJ/PA/DE. Review medical claims and making recommendations regarding reasonableness of charges, accurate coding of medical record. Investigates charge audits, LOC audits and extra payment (eg. AICD, Factor VIII)
Medical Policy Coordinator/RN
2 Years
Independence Blue Cross | 01.2002 - 01.2004
Policy development involving extensive research regarding the latest in medicine and technology. Working with outside physician consultants. Knowledge in FDA Labeling, Medicare regulations and ICD-9, CPT and HCPS coding
RN Diabetes Case Manager
1 Year
Independence Blue Cross | 01.2001 - 01.2002
Telephonic education on disease management, goal setting, diabetes management. Pre-certification for home care services and DME
Training Supervisor for TheraSense Program
1 Year
ICT Group | 01.2000 - 01.2001
Facilitated training sessions for customer service representatives on effective use and troubleshooting of new glucometer technology.
Registered Nurse
11 Years
Virtua Health System | 01.1989 - 01.2000
Assisted in medical and post-surgical procedures within a 40-bed surgical unit.
Manager Clinical Documentation Program/Revenue Integrity at Einstein/Jefferson Health SystemManager Clinical Documentation Program/Revenue Integrity at Einstein/Jefferson Health System
<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC