Summary
Work History
Overview
Education
Skills
Professional Skills
Timeline
Generic

Barbara Butler

Santee,SC

Summary

Energetic and dedicated individual with a strong passion for providing excellent customer service seeking fast food worker position. With a proven ability to handle high-pressure situations and maintain a positive attitude, committed to contributing to a fast-paced team environment. Background in food preparation, cash handling and customer interaction, combined with eagerness to learn and adapt, will enable to excel in delivering high-quality service and ensuring customer satisfaction.

Work History

Fast Food Crew Member

McDonald's
03.2006 - Current
  • Delivers fast, friendly service by taking accurate orders, preparing food according to strict quality and safety standards.
  • Maintaining a clean, well-stocked restaurant environment.
  • Key duties include operating POS systems, cooking in the kitchen, cleaning, and teamwork.
  • Multitask, communicate effectively, and maintain a positive attitude in a fast-paced environment.
  • Assisted other team members to achieve goals.
  • Worked well with teammates and accepted coaching from management team.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

Customer Service Representative

Dixie Cleaners
01.2004 - 12.2005
  • Ensured client satisfaction by performing high-quality cleaning while maintaining a professional, friendly, and communicative demeanor.
  • Key duties include sanitizing spaces, vacuuming, and cleaning, combined with handling client requests,
  • Resolved complaints, providing updates on services, and building rapport.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Responded to customer requests for products, services, and company information.

Cook

Whitten Inn
01.2001 - 12.2004
  • Prepared, seasons, and cooks food for guests, including restaurant, room service, or banquet dining.
  • Key responsibilities include adhering to recipes, ensuring food quality and safety.
  • Maintained a clean workspace, and operating kitchen equipment like grills, fryers, and ovens.
  • Communicated closely with servers to fully understand special orders for customers.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Overview

25
25
years of professional experience

Education

High School Diploma -

Brien McMahon High School
Norwalk, CT
05-1980

Skills

  • Strong communication
  • Ability to multitask
  • Team collaboration
  • Cash handling accuracy
  • Cleanliness and sanitation
  • Foodservice

Professional Skills

Customer Service:

  • Provided exceptional customer service, handling an average of 50+ orders per shift.
  • Resolved customer complaints effectively, leading into customer satisfaction.
  • Assisted in training new employees.

Food Preparation:

  • Prepared food items according to company standards.
  • Ensured all food was cooked and served at the correct temperature, resulting in zero food safety violations.
  • Managed inventory and restocked supplies as needed, reducing waste.

Cash Handling:

  • Accurately processed cash and credit transactions.
  • Ensuring secure and efficient payment processing.

Timeline

Fast Food Crew Member

McDonald's
03.2006 - Current

Customer Service Representative

Dixie Cleaners
01.2004 - 12.2005

Cook

Whitten Inn
01.2001 - 12.2004

High School Diploma -

Brien McMahon High School
Barbara Butler