Summary
Overview
Work History
Education
Skills
Timeline
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Barbara Cain

Social Worker
Harrisburg,IL

Summary

Experienced with direct client support, crisis intervention, and advocacy. Utilizes effective communication and empathy to build trust and provide guidance. Track record of implementing successful community outreach programs and fostering supportive environment.

Overview

12
12
years of professional experience

Work History

Social Worker

Gulfside Hospice
01.2020 - 04.2025
  • Assisted clients in accessing community resources and support services.
  • Collaborated with multidisciplinary teams to develop individualized care plans.
  • Conducted intake assessments to identify client needs and goals.
  • Provided crisis intervention and emotional support to individuals and families.
  • Documented case notes and maintained accurate client records in compliance with regulations.
  • Advocated for clients' rights and assisted in navigating complex systems for service access.

Supervisor,

Seniors First
11.2017 - 01.2020
  • Facilitated comprehensive assessments for patient eligibility and care planning.
  • Developed individualized treatment plans to address emotional, social, and financial needs.
  • Provided crisis intervention services to patients and families in high-stress situations.
  • Mentored junior social workers on best practices in case management and advocacy.
  • Implemented quality improvement initiatives to enhance service delivery standards.
  • Updated client documentation for accurate, compliant and current records.

Service Coordinator

National Church Residences
01.2013 - 11.2017
  • Coordinated service delivery across departments to enhance client satisfaction and operational efficiency.
  • Developed and maintained scheduling systems, optimizing resource allocation for improved service response times.
  • Implemented process improvements that streamlined workflows, reducing delays in service coordination efforts.
  • Trained and mentored junior staff on best practices for client communication and service management protocols.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.

Education

Bachelor of Science - Sociology/Psychology/ Senior Adult Services

Southwest Baptist University
Bolivar, MO

Skills

  • Case management
  • Client advocacy
  • Multidisciplinary team collaboration
  • Legislative Analysis
  • Adult Protective Services
  • Case documentation
  • Assessment skills

Timeline

Social Worker

Gulfside Hospice
01.2020 - 04.2025

Supervisor,

Seniors First
11.2017 - 01.2020

Service Coordinator

National Church Residences
01.2013 - 11.2017

Bachelor of Science - Sociology/Psychology/ Senior Adult Services

Southwest Baptist University

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