Barbara Callen, PHR
Harborcreek,PA
Summary
Certified Regional Human Resources Manager offering 25+ years of HR experience including expertise in employee relations, employment law compliance, performance management and developing and leading a team of HR professionals. Strategic HR Business Partner with excellent interpersonal skills, effective communication and problem-solving abilities
Overview
36
36
years of professional experience
1
1
Certification
Work History
Regional HR Manager
Essentra Components
Erie, PA
11.2019 - Current
- Partner with the senior leaders for US manufacturing, supply chain and finance functions to deliver key business objectives
- Lead and develop an HR Team supporting two manufacturing facilities and three warehouses spanning four states
- Developed and implemented a Regional HR Shared Services and created an HR SharePoint to improve HR efficiency and service to employees
- Coordinate with outside attorneys to strategize and ensure compliance for compex employee relations issues
- Coordinate employee H-1B and green card processes with attorneys
- Provide advice to managers on employee relations issues such as performance management and disciplinary action
- Develop and coordinate training programs for employees across the region
- Collaborate with leaders to develop strategies to improve employee engagement levels throughout the region
- Assist with developing and updating job descriptions to ensure they accurately reflect current roles
- Collaborate with management to complete annual and quarterly labor forecast
- Experienced in performing furloughs, RIFs and Lay-offs
- Facilitate performance calibration, talent assessments and succession planning
- Employee Relations including monitoring employee morale, performing investigations and escalating concern to leadership team
- Acting Erie, PA Site Leader from August 2020 to October 2021 to manage COVID-19 for Erie locations including communication, tracking, reporting, contract tracing, and compliance with regulations and policies
- Attract and retain employees by performing wage analyses to ensure competitiveness in the labor market
- Payroll, compensation, and benefits.
- Demonstrated leadership by making improvements to work processes and helping to train others
Bakery Management Trainee
Wegmans Food Markets
Erie, PA
12.2018 - 07.2019
- Oversaw entire bakery operations including sales, ordering, shrink, billing and inventory
- Managed 20+ employees; providing training, feedback and development opportunities
- Analyzed departmental financial reports to make decisions to increase profitability
- Shared company vision, goals, and financial results with employees
- Ensured compliance with food and human safety standards.
HR Generalist
Wegmans Food Markets
Buffalo, NY
06.1997 - 12.2018
- Employee Relations for 500+ employees; assessed morale and improved engagement
- Managed HR staff including recruiter and assistants
- Compliance Team member for 11 years; team responsibilities included establishing HR standards, reviewing and writing policies, and training HR team members on employment law.
- Responsible for talent assessments, employee development and performance management
- Educated management and ensured compliance with federal, state and local laws
- Investigated complaints of harassment, discrimination and workplace threats and violence
- Facilitated seminars: performance management, effective communication, diversity, non-harassment and interviewing
- Managed employee leaves of absence for disability, worker’s compensation, intermittent and continuous FMLA and military
- Provided guidance to employees and managers on compliance with medical restrictions and performed ADA interactive process
- Handled all aspects of recruitment: sourcing, screening, interviewing, onboarding and orientation
- Administered benefits and compensation programs and resolved benefit and payroll questions
- Documented terminations, performed exit interviews, and represented company at hearings
Merchant Services Operations Manager, Banking Officer
M&T Bank
Buffalo, NY
02.1996 - 06.1997
- Prepared budgets and managed financials for four regions
- Implemented audit control risk management procedures while ensuring compliance with bank regulations
- Supervised operations staff
- Audit Supervisor, Assistant Audit Supervisor and Staff Auditor
- Planned and executed all phases of audits
- Presented findings and recommendations to all levels of management
- Managed, evaluated, and counseled teams of staff auditors.
Internal Auditor
M&T Bank
Buffalo, NY
01.1988 - 02.1996
- Audit Supervisor, Assistant Audit Supervisor and Staff Auditor
- Planned and executed all phases of audits
- Presented findings and recommendations to all levels of management
- Managed, evaluated, and counseled teams of staff auditors.
Education
B.S., Business Administration - Accounting Program -
State University of New York at Buffalo
Skills
- Employee Relations
- Employment Law and Compliance
- Employee Advocacy and Mediation
- Talent Acquisition
- Pre-Employment Screening
- Orientation and Onboarding
- Employee Engagement
- Employee Retention
- Training and Development
- Employee Investigations
- Benefits and Wage Administration
- Talent Assessment
- Succession Planning
- Immigration
- Payroll
- Compensation and Benefits
- All aspects of Medical Management including FMLA, ADA, DB, WC
- Microsoft Office including Teams, Word, Excel, PowerPoint, Outlook and SharePoint
- HRIS Technology including Dayforce, Workday, Lawson Payroll System, Labor Pro Scheduling System
- Recruitment Systems: Workday, Recruitmax, Vurv, and Taleo
Certification
Professional in Human Resources (PHR)
References
References available upon request.
Timeline
Regional HR Manager
Essentra Components
11.2019 - Current
Bakery Management Trainee
Wegmans Food Markets
12.2018 - 07.2019
HR Generalist
Wegmans Food Markets
06.1997 - 12.2018
Merchant Services Operations Manager, Banking Officer
M&T Bank
02.1996 - 06.1997
Internal Auditor
M&T Bank
01.1988 - 02.1996
B.S., Business Administration - Accounting Program -
State University of New York at Buffalo
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